avid hotel Tulsa South - Medical District by IHG

I like the cleanliness and the amenities. The water pressure was great and the rooms were really clean.

The graveyard shift clerk was not friendly or professional at all. Did not say much but what had to be said. Gave me my key cards and said nothing. One of my keys did not work so I was locked out of the building. Walked to the main entrance and reported the issue. I was told the doors work when they want to but it should work for your room but it did not! Walked back down and told her and she gave attitude probably because she had to walk up to my room to let me in. I ask her if she wanted the bad card and she says, "put it to the side do whatever you want with it as she was walking away. TERRIBLE! Not mention the pool for the second time is somehow closed again. And last but not least, I went to report the issue on the TV prompt, message said "sorry to hear about your experience someone will reach out to you soon"... No one reached out. Went to check out, No one there.

Clean good rooms

Nothing

Friendliness of staff and the room felt fresh and clean!!

Walls too thin, rest of visit prefect.

Walls thin, can hear neighbors

Room was very clean and comfortable and loved the pillows. We will definitely be staying again in the future. Breakfast in the morning was so convenient and all fresh. The 24 hour coffee and tea was definitely awesome.

Nothing was wrong with the property. Staff was great and very helpful. All around great property.