Waterfoot Hotel

The staff were lovely and very helpful.

Everything perfect but would like to be able to control my own heat in the room

Overall Hotel was very good. Could not fault it. The Snug Bar is very cosy and homely with a nice fire. Will stay again

Great hotel and fantastic staff. Only down fall was too far out of the town to walk in and the bed. We were just very unfortunate to get a creaky bed that kept wakening us all night.

Found hotel to be very clean and tidy and comfortable.. Staff were very friendly. Would stay here again

Very Good

Clean and comfortable hotel. Nice staff, good location. Good breakfast.

Entry not handicap accessible; have to enter through restaurant. Front desk staff friendly and helpful. Servers in restaurant not so friendly. No easy way to get luggage up to reception without going through the restaurant.

Easy to find, almost a "back packer" feel. No airconditioning in the middle of a heatwave, rooms were adequate. The scary thing for me was as we were leaving to check out, almost every fire control door was wedged open, on mentioning this to reception i was told it was to facilitate cleaning! Not a good thing in the event of a fire.

Firstly, we as a family had an issue with some noise in the hotel due to an event. We were also unaware of the renovation works until arrival. However in saying this I must balance it with the outstanding work of the team at the hotel. They were all lovely even when I was a little irate over an issue. They endeavored to resolve it and I was laughing in the end with the senior team Amanda and Denise. It is true that people in this hotel are very very good and they will at all costs attempt to ensure you are happy. I was overwhelmed and very happy leaving.