Elmbank Stay - Drymen

Absolutely nothing

We didn’t get in it. The owner was unreachable so we had to book an Air B&B all at extra cost. Nothing nearby available on Booking.com but the same property was available on Air B&B. No phone numbers worked , no response from the e mail we sent so we had to frantically find new accomadation which was an hour away and we were racing in the morning. Not the best build up when we should have been getting relaxed and ready.

There is a £150 cleaning charge, the floors were dirty and i cleaned them myself. The extractor fan in our on suite was permanently on which kept us awake and the sink was dangerous to get to. The top of the dishwasher was missing. There was an overwhelming smell of damp through out the property. There was a hole in another en suite ceiling with tissue stuffed into it. For the price of it I am really dissatisfied, I did message the property but no response. The games room downstairs stunk and could not go in there. I would not stay here again. They also have the cheek to charge a 250 holding fee on top

Location lounge and dining room. Beds clean and comfortable

En suite bathrooms not very clean with dirty shower curtains . Dishwasher leaked over kitchen. Kitchen tacky and glasses not particularly clean

The house had lovely communal spaces so we were able to sit together comfortably. Drymen was a lovely village with a shop, bakery, breakfast place and 2 great pubs. It was a short drive to Loch Lomand with beautiful walks and things to see. I would definitely recommend.

The cleaning wasn't great, the oven and the grill were dirty. We reported this to the owners so hopefully it will be better for the next guests.

Location & size of property

Plumbing en suite in 1st bedroom was horrendous you had to remove the top of the cistern to flush the toilet. 2nd en-suite trickle of water from shower & several attempts to flush toilet. Main bathroom shower again trickle of water. Cooker, oven & grill not clean. Xmas tree still up in February. No signal for any of the TVs. Outside property bins everywhere. Having to pay £250 security deposit when plumbing in house not up to standard.

Stayed for nearly 4 weeks whilst on a course in the area. The house is spotless, very homely and in a great location. There was a small issue with the washing machine, which I contacted the owner who was very helpful and friendly and it was fixed the next day. Would recommend for anyone looking to stay in the area.