Fairfield Inn by Marriott Philadelphia West Chester/Exton

It’s a good hotel, price and quality match

The hotel was nice very clean but the pool wasn’t. We couldn’t get because it looked very dirty.

Clean and friendly people!

It was near everything we needed, staff were friendly, free water bottles as often as you needed, room was nice and comfortable

Only thing I’d say is that our fridge wasn’t cleaned out. There was the previous guests food leftovers in there which kinda smelled when we opened the fridge. Other than that, it was clean and comfortable

It was clean and in a good location for my needs.

Beds were very uncomfortable. I had a hard time checking in and out because they hadn’t received the virtual credit card from booking.

Everything would have been fine if our room did not smell. It's hard to describe the smell but it was funky. We were on the first floor. I am unsure if it was the pipes, refrigerator, AC or all 3.

Smoke detector and fire alarm covered with paper and bandaids causing a fire prevention issue.

Adequate number of towels, soap, shampoo etc. Room and hallways are very clean, pool closes late 11pm, free breakfast with plenty of choices. Hotel feels very safe with cameras in every floor. The atmosphere and the people are great!

Only one elevator, when going down to lobby we got scared because elevator door didn't open on first floor, it just took us back to the 2nd floor where someone had called it. After that, it proceeded to take us to floor 1 again, by that time the elevator was crowded; however this time the door opened on 1st floor. One microwave in every floor, not in the room (this isn't so bad) while no vending machines, but the worst thing is that, there is no USB plugs for charging your phone. If I had forgotten my charger, my cable wouldn't have sufficed.