Super 8 by Wyndham Richardson Dallas

Clean, friendly staff

N/A

Nice stay

First floor room. Large comfortable bed. Clean outdoor swimming pool near room. Thunderstorms kept us out of the pool. A Waffle House and a Chile's within walking distance.

The desk chair upholstery was peeling off.

Bad experience. We expected a bit more professionalism from the management. Please know that we were NOT expecting luxury for this cost. The room was run-down. Everything felt damp and our feet were sticking to the carpets. There was hair in the bed and bathroom, the computer chair cushion was shredded. The couch was slick with body oil and grime. It was gross but again, we didn't expect much for the cost. There were also a few mentally ill people and one of the guys was acting aggressive in the hallway, kicking a chain gate. However, we decided we would stay if we could use the pool. We used it the first night of our stay, we went to the fronk desk and asked if ot would be open the next day and we were advised the pool would be open. It was not open the second day of our stay at all. The third day we asked again if it would be open and they said there was maintenance coming and they would notify us. At 5pm on the third day it was still not open so we called Expedia to see of we could cancel the remaining 3 days we booked. When they contacted the hotel the front desk advised Expedia that the pool was open at that moment. I was on a live call with Expedia and informed them that was not true. They stuck to their story that the pool was open when both of its gates were locked with a padlock. This made us uncomfortable as they were now calling us liars and also not taking accountability. We checked out on the third day at 5pm and were charged for 5 total days. Unacceptable.

My stay was horible due to my hotel being so filthy ! I also saw a roach in the bathroom and the sheets were dirty ! I was getting a room to take a staycation but swimming pool was not available for use There was dirty curse word on picture that was hanging

I chose this hotel as it was close to friends. The room I got was on the ground floor of the building and large.It had a sofa bed and a large double bed which was very comforable. It had a microwave and coffee machine .The downside was that the basin in the bathroom area had no door so I had to close the curtains for privacy. The windows could do with net cutains as well as ordinary curtains as it was on the ground floor to give a bit of privacy to the room.I had to close the curtains and put the light on every time i wanted to get changed .The bath and toilet had a door. I had the use of air con but didnt need it. There was WIfI in the room. There were laundry facilities on the premises but i didnt need to use them. Breakfast was free but limited to cereal, toast, waffles and a coffee machine but i brought my own tea bags and there was hot water avaliable.The reception staff were very helpful.I couldnt log onto the TV so one of them helped me, also refilled the breakfast items.when i asked. The small pool had just opened when i stayed but i didnt have time to use it. I would stay here again whenever i visit my friends again. It was a basic hotel but the bed was very comfortable, breakfast was ok for me and staff helpful.There is a Dollar Central store across the road to buy drinks, snacks etec and a couple of restaurants