Hilton San Diego/Del Mar

Had a pleasant experience at the property stayed for a horse race down the street at del mar will be coming back.

The hotel is very well located for visiting Del Mar racetrack. While the common areas are very nice - particularly outdoors - the rest of the hotel is average at best. It is certainly not worth the room rates charged. Service, in general, was poor. One could grow very old (and thirsty) waiting to order a drink. Both days I had to go inside in search of a server. Even that took much longer than it should have. Once ordered, things took much to long to arrive. The restaurant and bar are severely understaffed and poorly managed. The toilet in our room often would not flush without lifting the lid and adjusting the mechanism. Just no care given to insure quality of the rooms they are selling. Our room cleaning service was careless. We ran out of both Kleenex and toilet paper one day because they were not refilled when the room was cleaned. How many things do the maids have to do that they can neglect such basics? Again, poor management. As near as I could tell one small, slow elevator for a hotel which is rather spread out. Very few amenities are available with your stay. Morning coffee? $10. A bottle of water in your room? $3 and up. A pen or piece of writing paper in your room? Forgetaboutit. The positives? Proximity to Del Mar. The free shuttle to Del Mar. The front desk staff was very friendly.

Before I checked in, I thought I was gonna give them like 10 stars. Let me say the staff was very friendly. 100 percent to them. I paid around 500 for 1 night .. there was like severe corrosion on the mirror (see pic ) they were making beds in the hall (twice that I saw) weird . If you are in a room at the back be prepared for a hike .. no elevators just the emergency stairs..And sadly when I booked the picture showed a balcony .. we did not have one ( my favorite part of a room). all though I did book thru hotels.com so maybe Hilton’s fault ..but maybe hotels.com needs to change their pics. Sooo unfortunately not sure I world stay again.

2 spas

Overall great location, staff friendly, food very good, At night the light that came into the room was horrible. The drain in the shower was Very slow to drain , not goof.

Didn’t care for $35 self park per se and $40 valet , didn’t care for not having comp coffee for guests. $6.00 for a morning brew options sugar and cream only . I did like the bell hop team especially Armando.

First off our room was dirty windows very bad black crap between the windows and on the window seals . Our bathroom had drips of something all down the front of the sinks, pictures in the room had marks on them where stuff was spilled down the front of them. Bath tub stopper broke they did replace that. The room was run down old. The spa was old and needed to be re plastered real bad. No air on in the hallways smelled musty and hot. The stairs leading out to the parking lot where filthy dirty. Beds where Lumpy. Our air conditioning broke they did come and fix it seems like they only keep the lobby and restaurants clean. The menu had only 6 choices on it nothing I would eat. Old coffee maker in The room not k cup like people use now a days. No microwave . We stayed two nights because we went to he horse races good location and free shuttle to the races and back. We won’t be returning not at the price we paid. I went to the front desk showed them pictures of my room that was not clean they said they will have someone deep clean the room. Maid tried to clean it but couldn’t get it clean at least she tried. The place like the guy said at the front desk it’s 40 years old. Think they need to go in and re do the rooms for the price 2 nights came to $900.00. I expected better. The valet was great nice people and quick. People at the front desk were very nice also.

Our visit was to play the horses at Del Mar. we also enjoyed a terrific dinner

It’s a nice resort.