Ramada By Wyndham Cairns City Centre

Before I say anything the staff were all lovely BUT when you pay to stay in a place with a pool & parking you expect a pool & parking. Pool & carpark are under renovation so this should be disclosed prior to booking. There is no pool & very limited parking expect if you have an 4WD or SUV. Everything else was average. Cockroach in the bathroom. Cracked tub. No Netflix. One wall light for the entire unit so you can't see anything at night & the A/c just blew sub par room temp air. Wouldn't stay again for the price I paid

Friendly staff, tidy rooms & good facilities

Unfortunately the room was not clean,cockroaches were seen in the cupboards and bathroom. The room had a damp foul smell without any natural ventilation or fresh air. Had stayed earlier in other Ramada by Wyndham hotels in other cities were good but this hotel condition was very bad. Will stay in other hotels in Cairns next time. Please arrange for a refund ASAP

Not a Wheelchair friendly hotel, Room was shocking NO Telephone in the room, bedroom tiles were stained in a few places looked like some chemical stains, Bathroom floor had small HOLES in the tiles, and the BATHTUB had CRACKS in numerous places where you need to stand to have a shower the bathtub had impressions of a a mat that might have been used in the past as well the bathtub had yellow stains because of the age of the tub, one of our WORST experences in a hotel

Excellent location. Property being renovated probably will be good once complete. I like older original accomodation, however felt like too many dodgy maintenance, DIY type of workmanship Staff are friendly

Worst hotel experience I’ve had for while. Booking for wrong, bedding was wrong. Not accessible as stated on original booking. When moved to accessible room it was clearly an after thought that was built into an existing storage area completely with smells and a bed folding out of the wall. When you can get the Hilton for $20 more this place is a joke.

Property was OK overall. Lots of construction currently so dirty and noisy. People above us were moving furniture all night two nights in a row. I did not understand how they had the energy. The staff was GREAT!!! Friendly and willing to cut up and have some fun with customers.

Lovely staff, clean, good location

It had a colonial stlye look about it and it was in a convenientlocation. Room amenities could do with a work over.

Great location