Comfort Inn & Suites Cookeville

We have stayed at Comfort Inn and Suites across the United States because they are clean and are very supportive of the military and veterans. So, around 4:40 p.m., we decided to book a K-bed room at the Comfort Inn and Suites here in Cookeville, Tennessee. We requested it be on the upper floor and near the elevator if possible. At 7:30 p.m., we checked into the hotel to discover that the receptionist issued us a handicap room on the first floor, stating it was the only one available. However, while I was standing in line to discuss the room situation with him, he issued a king room to another gentleman who had walked in without a reservation. Therefore, I said I would take a Q room instead of the K, and the receptionist informed me that they cost more. Are you kidding me? I guess Comfort Inn and Suites are no longer on our place to stay list. Because we enjoy comfort, not stress, and certainly, not having to low-crawl out of the bed that sits so low to the floor that I may as well just sleep on the floor. In fact, I just might and prop my feet up on the bed. Sheesh!

Convenient

Poor unhealthy breakfast selection

Friendly staff, plenty of food at breakfast, instant hot water, great TV, plenty of linen, beds were comfortable, great lighting around the bathroom mirror, out side area was clean and free of butts and trash.

the entrance off the main rood wasn't well identified with entrance signs.