Comfort Inn & Suites Erie - Splash Lagoon Indoor Waterpark

Right off the highway

Noise attitude of the clerk at check in

Clean room. Spa tub. Keurig with k cups in the room. Nice bathroom. Plenty of towels and washcloths. Plenty of pillows. It's a quick walk across the parking lot to Bob Evan's. Good sized room. Comfortable beds. Plenty of counter space.

There was a switch missing from one of the bathroom light switches. There were cracks in the bottom of the tub, and the caulking was coming off of the tub. All cosmetic though, and they werent really problems for me.

Todo bien

La habitation olia a humedo

Do yourself a favor—do not stay here. I’ve seen my share of rough places, but this was easily one of the most unsettling hotel experiences I’ve ever had. At first glance, it almost seems passable—like someone rushed through a surface-level cleaning—but it doesn’t take long to realize how deeply neglected everything really is. The real issue? The beds. The sheets looked like they hadn’t seen a washing machine in far too long. Stains—clearly bodily fluids, including what appeared to be fecal matter—were visible and impossible to ignore. This wasn’t just a small oversight; it was downright disturbing and completely unacceptable for any place expecting guests to sleep there. Beyond that, the entire property feels worn down and poorly maintained, like it’s been left to deteriorate without care. Even worse, there was no staff available when needed—no one at the front desk, no one answering calls. When issues come up (and they will), you’re essentially on your own. This place doesn’t just need a deep clean—it needs serious attention, better management, and staff who are actually present. Save yourself the headache (and the horror). Stay somewhere else.

The location was convenient, the indoor pool was also nice. Lastly, the staff were amazing.

The room had a strong stale, unpleasant odor and was not clean. There was hair in the shower and noticeable dust on the surfaces. I ended up wiping down the countertops myself with disinfectant wipes. The carpets also smelled bad, making it very uncomfortable to sleep. When I reported the issue, the front desk they offered a spray to mask the odor. The smell coming from the sink drain was especially overwhelming.