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8.3 / 10 Guest Rating

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

12545 West Bell Road, Surprise, us

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel - main view

About the Property

Convenient Location
Situated just a short drive away from popular attractions like University of Phoenix Stadium and Wildlife World Zoo, Windmill Suites Surprise, Ascend Hotel Collection offers a central location for your stay.

Comfortable Accommodations
Enjoy a cozy stay in our pet-friendly hotel, featuring well-equipped kitchenettes, spacious living areas with sofa beds, and modern amenities such as cable TV and free WiFi.

Great Amenities
Relax and unwind with our outdoor pool, hot tub, and on-site fitness centre. Start your day with a delicious hot breakfast, borrow books and board games from the lending library, and take advantage of our laundry facilities and free parking.

Experience comfort and convenience at Windmill Suites Surprise, Ascend Hotel Collection. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Suite with Two Double Beds - Photo 1
Standard Suite with Two Double Beds - Photo 2
Standard Suite with Two Double Beds - Photo 3
Standard Suite with Two Double Beds - Photo 4
1/4

Standard Suite with Two Double Beds

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a sofa, as well as heating. The unit offers 3 beds.

46 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Suite with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$148.89

$119.11

Includes taxes & fees
Standard King Suite - Photo 1
Standard King Suite - Photo 2
Standard King Suite - Photo 3
Standard King Suite - Photo 4
1/4

Standard King Suite

The spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The family room offers a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.

46 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Suite

Non-refundable
Breakfast Included
20% OFF$148.89

$119.11

Includes taxes & fees
King Suite with View - Photo 1
King Suite with View - Photo 2
King Suite with View - Photo 3
King Suite with View - Photo 4
1/4

King Suite with View

The spacious family room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The family room features a sofa, a carpeted floor, heating and a TV with satellite channels. The unit has 2 beds.

46 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Suite with View

Non-refundable
Breakfast Included
20% OFF$162.49

$129.99

Includes taxes & fees
View Suite with Two Double Beds - Photo 1
View Suite with Two Double Beds - Photo 2
View Suite with Two Double Beds - Photo 3
View Suite with Two Double Beds - Photo 4
1/4

View Suite with Two Double Beds

The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

46 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Double Beds, Suite, Nonsmoking

Non-refundable
Room Only
20% OFF$128.94

$103.15

Includes taxes & fees

2 Double Beds, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$133.24

$106.59

Includes taxes & fees
Suite with Two Double Beds - Patio - Photo 1
Suite with Two Double Beds - Patio - Photo 2
Suite with Two Double Beds - Patio - Photo 3
Suite with Two Double Beds - Patio - Photo 4
Suite with Two Double Beds - Patio - Photo 5
Suite with Two Double Beds - Patio - Photo 6
1/6

Suite with Two Double Beds - Patio

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a patio, this suite also provides a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 3 beds.

46 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Suite with Two Double Beds - Patio

Non-refundable
Breakfast Included
20% OFF$189.66

$151.73

Includes taxes & fees
King Suite with Patio - Photo 1
King Suite with Patio - Photo 2
King Suite with Patio - Photo 3
King Suite with Patio - Photo 4
King Suite with Patio - Photo 5
King Suite with Patio - Photo 6
1/6

King Suite with Patio

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a patio. The unit has 2 beds.

46 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Suite with Patio

Non-refundable
Breakfast Included
20% OFF$189.66

$151.73

Includes taxes & fees
Suite, 1 King Bed, Sofa, Non Smoking - Photo 1
Suite, 1 King Bed, Sofa, Non Smoking - Photo 2
Suite, 1 King Bed, Sofa, Non Smoking - Photo 3
Suite, 1 King Bed, Sofa, Non Smoking - Photo 4
Suite, 1 King Bed, Sofa, Non Smoking - Photo 5
Suite, 1 King Bed, Sofa, Non Smoking - Photo 6
Suite, 1 King Bed, Sofa, Non Smoking - Photo 7
1/7

Suite, 1 King Bed, Sofa, Non Smoking

1 King Bed and 1 Double Sofa BedIndividually furnished roomLayout - Separate living roomInternet - Free WiFi Entertainment - 32-inch TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

1 King Bed, Suite, Nonsmoking

Non-refundable
Room Only
20% OFF$128.94

$103.15

Includes taxes & fees

1 King Bed, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$133.24

$106.59

Includes taxes & fees

Guest Reviews

8.3
Excellent1004 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.2
Value for Money8.1
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

A
AlfredusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Stay away!"

1.0

Bedbugs found on mattress, asked for a full refund and manager was rude, ignoring my complaint with photos to prove my case. Worst experience dealing with issue. Didn't stay, and still got charged!

Manager didn't care about anything, and was disrespectful!!!

Helpful?
P
PotterusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Keep Looking"

3.0

The beds were comfy, sheets appeared clean. The front desk folks were welcoming. It was an ok value on fairly short notice.

This wasn't the worst hotel I've stayed in but certainly wasn't the best, or in that range. You know that feeling of seeing someone's ultra-filtered profile picture but seeing a decades older, rougher for wear version of them in real life? That's what this hotel was like. Surface level, it looked like the photos. But in person, the whole place had a musky smell. The carpet was filthy. The paint and lighting choices in the halls made it feel sad. There was no ice maching on our floor. In my room, there was someone else's hair in the shower and trash on the floor by the bed. The toilet didn't want to flush. I always pull back the sheets to check for bedbugs and found someone's hair under the mattress protector. The mattress itself on the other bed was stained. The door handle was about to fall off. Cigarette butts littered the property. Ultimately, it was somewhere for us to lay our heads for the night, but I wouldn't go back.

Helpful?
K
KatherineusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

6.0

Had to switch rooms due too ants in the bathroom and in the bath tub

Helpful?
P
PettingergbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
V
VictorusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Always GOOD"

10.0

We ALWAYS stay there when we are in town it’s been that way for years

The ice machines are not on every floor

Helpful?
A
AnthonyusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Near relatives great parking"

8.0
Helpful?
A
AshleyusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
B
BrookeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0
Helpful?
S
StephanieusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 4, 2026

"We would definitely stay here again!"

10.0

Our room felt like a little apartment, we were pleasantly surprised. Great breakfast by room and stay for the amount we paid.

The towels were a little rough. The layout of the room was a little tight, restricting movement from the bedroom to the bathroom. There was another bathroom entrance in the front part of the room.

Helpful?
S
SAMUELusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

9.0
Helpful?