Fairfield Inn & Suites by Marriott Spokane Valley

Wonderful

Aug 7 room 405 amazing. Aug 14 room 329 just okay. Sheets wrinkled. Wet spot on floor? 2’x2’. Bathroom toilet paper not new. Sheets maybe not new?

⭐️⭐️⭐️⭐️⭐️ We had Laurali working the counter when we checked in, and she was absolutely wonderful—friendly, helpful, and got us checked in right away. When we arrived in our room, we were thrilled! It was clean, bright, and airy—I even took a few photos to show friends and family. We had a fantastic stay. The boys especially enjoyed all the amenities: the pool, nighttime cookies, and the free breakfast in the morning. We also loved the thoughtful tech touches in the room. There were HDMI ports right by the bed, and the TV connections were clearly labeled so we could easily plug in our devices and watch our own shows. The hairdryer worked well, and the provided shampoos and conditioners were great quality. Overall, we were very pleased and will absolutely stay here again.

Quiet, pool, breakfast

The manner in which I was spoken to and treated was so poor I issued a complaint to Marriott Bonvoy. A front desk staff came unhinged and lied then called me out in front of other guests. My service dog had slipped falling into the pool. She doesn’t swim and luckily we pulled her out immediately saving her life. The manager chastised me saying she was punishing me and charging me as a result. I ask for her supervisor. He was condescending, rude and insulting towards me. Of note, the same front desk staff came unhinged again about an elderly homeless woman, repeatedly calling 911 and pushing her around.

Wonderful room and comfortable bed! Awesome staff and very nice! Breakfast was great with variety of options!

The fronk desk lady was super nice and inviting. The parking was decent. Could have been bigger but we made due. The room was nice however when we opened our curtains, all we could see was other people sitting in their rooms. The pool and hot tub was nice however, while we sat in the hot tub, the surrounding rooms could sit on their patio and watch you. Which was in our case. The whole time we sat there relaxing in the hot tub, a guy sat outside his room and watched us the entire time. The breakfast was the best continental breakfast weve ever had tho.

The location to freeway access was our reason for choosing this hotel, and when we arrived, my husband and kids enjoyed the putting green in the courtyard. There was a fair amount of variety at breakfast so we were all able to find something we liked. The rooms were clean and the hotel staff friendly and helpful. It was our first time in the Spokane area and we were heading to Coeur d’Alene the next day, and the front desk person took the time to write down some of her recommendations for her favorite shops in the area.

There was nothing about the property that we didn’t like.

The room had the smell of a grass fire on the Las Vegas Strip. But it was clean.

The staff was excellent and so are the suites and amenities. I only encountered issues with upkeep for the suite I stayed in— the sliding balcony door was broken and one of the lamps had a flickering light bulb. Aside from these minor issues, I enjoyed my stay and I would definitely stay at this hotel again!