Radisson Akron-Fairlawn Copley

The hotel is quite old, and the receptionist didn’t seem very competent. Additionally, there was no hair dryer in the room.

There was an unexpected deposit that wasn't disclosed . The key card didn't work even after having them fix it . The pool was cloudy . No Continental breakfast

Not a bad property, but less than what I expected for a Radisson. Low price to attract guests, but this property is desperately trying to watch expenses. The bathroom had an extreme amount of molding caulking around the tub. Toilet seat was broken. HVAC unit was in need of cleaning and repair... made a lot of noise and didn't work well. King size bed was a Sleep Number, but the controls didn't work. Also had a 3"+ drop in the middle of the mattress. Pillows were so beat that you had to ball them up and layer them. It was fine for 1 night, but I wouldn't recommend for an extended stay.

No good!!! Looks completely different to the fotos.

Everything was dirty .

Room was covered in cobwebs and the floors were very stained

None

Staff was rude. Didn’t have towels. Carpet gross

Firstly checking in was easy and quick. Unfortunately though on their website it says $10 per night for pet fee but when we got there they said it’s $50 per night, that “there was an update” which is false advertising. Then the hotel room was dirty and we couldn’t even use the freezer as it was full of old food and hair. Housing keeping seemed to have only one person so it took forever to receive service. Also, the elevators were out of service which really sucked for my spouse since he was on crutches. For some reason the key cards kept going out, so we had to keep going downstairs to get them working again just to get in our room, which was a hassle considering the elevators weren’t working. The WiFi not only sucks but also does not allow certain apps or websites so we had to download a VPN just to watch Disney Plus on my tablet. Other than that the good we got out of our stay was that it was close to many dining options, shopping and gas stations, the pool hours were late so late night swimming was great and the pool was warm, and the water gets really hot which made showers enjoyable.

The beds were like sleeping on bricks, half of the things in the room did not work.

The location is not bad. A lot of restaurants and quiet area. Don’t be fooled by the “Raddison” name this place is in desperate need of renovation. Every thing is old and a lot of broken things. The worst part is they require a $150 deposit which Expedia should know. I was really unhappy about that as were the others checking in but at that point you’re stuck. The place is really rundown but I did sleep well so something positive

When i firat checked in and went to my room there was damage to the carpet, drapes, walls, couch, and more. The bed looked like someone already slept in it. I asked for a diffrent room and was moved to a room with no couch or microwave. The overwhelming smell of cigarettes smoke made me nauseous. I took photos of everything in both rooms and showed it to the staff. I asked to cancel my reservation was was told once a request was sent over they would approve the cancelation. Then they denied the cancelation after i left and charged me the full stay amount. Worst hotel and staff ever.