Home2 Suites By Hilton New Albany Columbus

Excellent stay at the Home2 Suites in New Albany, Ohio. The rooms were exceptionally clean and well-maintained, which immediately set the tone for a comfortable stay. The breakfast was outstanding—easily the second-best in the Hilton brand, topped only by Embassy Suites. What really stood out was the front desk staff. They were incredibly accommodating and allowed me to check in early, which was a huge help after my work plans unexpectedly changed. That kind of flexibility and customer service goes a long way. Highly recommend this hotel for both business and personal travel. I’ll definitely stay here again.

The breakfast was satisfactory, the coffee and juices were good. I had a bagel and it was fresh. I found the cream cheese, but you only had jelly. I prefer a jam or preserve which most motels have. I would’ve liked to have some fresh fruit beside a hole apple wrapped in plastic and an orange.

I don’t know who decorated the room, but in my mind, fuchsia, orange, turquoise, beige, and almost every other color under the rainbow was in this room. I also thought that for the price I could’ve had a lotion which I forgot from home. Make up remover, which I forgot at home. I don’t like to soil Wash cloths with makeup.

Room was nice with good amenities

The pillows were not soft. Both were either clumpy or too firm

When we come to the Columbus area, this is where we go! Excellent front desk and support staff, good breakfast options, spacious rooms, and a pool & gym to boot. Definitely recommend.

Mayden is working the front desk she is grate and so helpful with are booking we’re a large company and helped us with rooms and corporate also Matt works nights and he’s awesome know every one in this town and can work on anything in this hotel also good with employees and Caustomers Kendall works mid shift and she always so nice and helps everyone marry works breakfast and get hear early so everybody working early has breakfast the lady’s that clean the rooms are awesome can’t say enough about are family hear

They canceled our reservations the day before arriving.

This place is Great,was in New Albany for 3 weeks,all other hotels in the area were having a string of break ins of guests cars at night,3 of our trucks had their windows broke and few items stolen,THIS was the place I stayed had ZERO ISSUES and felt completely safe! Leslie at the front desk is THEE BEST!!! Made my stay away from home as comfortable as possible.

Spacious, well-equipped room, nice breakfast buffet, everything clean and well maintained, super helpful and friendly staff, good location. We strongly recommend this hotel for an extended stay!