RIHGA Royal Laguna Guam Resort

낡은것은 괜찮지만 복도 등은 청소를 안함

They have upgraded their system since last I was there which is last year

The service was the best I’ve seen. The friendly environment was refreshing!!

The F&B needs to get their stuff together. They dont serve appetizing food, comabtive staff, and the supervisor of the lobby eaterie was dirty, smelled awful, and was threatening. Very very disgusted with his demeanor and responses.

I'm grateful that they accommodated my room request. The room, pool, and cocktail lounge were all very comfortable. I'd love to stay here again.

This hotel is quite old and it shows inside the rooms. While clean, the carpets were stained, furniture is in poor condition; however, I’m not sure if updates are being done post 2023 typhoon Mawar. We were looking forward to a free weaving class we had signed up for, but with the tsunami advisory, they cancelled the class. No big deal, but every single other thing at the hotel was still open and running (ie restaurants, pools, bar, etc) — so that was a bummer. One thing to note, the blinds in the bathroom do not offer any privacy. So if staying w/ someone that isn’t family, that could be quite awkward showering with the blinds wide open. They don’t pull down the entire length of the window so you can see through the bottom portion. Parking is super easy and convenient. Extremely friendly staff and service. There really isn’t anywhere to walk to that’s close by, but very accessible with a car. Other than the rooms being a bit outdated, we enjoyed our stay nonetheless!

Good stay in the suite