The Candler Hotel Atlanta, Curio Collection by Hilton

I surprised my wife for her birthday this weekend and the experience was amazing. I reached out to Jerome on staff and communicated my vision, he went ABOVE & BEYOND in every way imaginable to make it a memorable experience for us. He truly has a heart for service and I will be taking him any buisness I can. If you have a special occasion coming or are simply looking for a place that will provide an exceptional experience, The Candler is it. Ask for Jerome and tell him I sent you!!

The amazing service started as soon as we pulled up. LaVette was so kind and welcoming, helping us with our baggage and getting us settled into our room. She also gave us some great tips and food recommendations, which we really appreciated. Anytime we headed out, Jerome made sure our truck was ready out front. With how busy the street was, we could tell he really cared about our safety. He always made sure we got in comfortably, holding and closing the door for us. The room itself was clean and very comfortable, and we were even surprised with a sweet honeymoon gift waiting for us. The hotel itself was gorgeous. The atmosphere was peaceful and welcoming. There was only one issue we could remember… a flickering light, but the staff was so quick to come fix it! At the end of our stay, Jermaine helped with our baggage and kindly reminded us to double-check the room so we didn’t leave anything behind. Overall, the staff were incredibly kind and personable. Always smiling and making us laugh! We would absolutely love to come back again in the future!

Neat

Staff

We absolutely loved staying at this beautiful hotel. Great HH at the bar, convenient location and amazing staff. Jerome was a delight and super helpful.

Our stay was wonderful. The property is beautiful, and we plan to return for a longer stay. Jerome was so helpful, kind and a joy to talk to. Thank you for a lovely experience.

The property was clean, great location, staff was exceptional restaurant food was good also

Excelente ubicacion y muy amables el personal del restaurant

Nos hicieron un cargo al ingresar por deposito y duraron casi 1 mes para regresar el deposito. Siendo que serian solo 72 horas. Muy mal

It's a beautliful hotel and easy to get to from the airport. It's also near the aquarium.

When I arrived, the bedside light didn't work. The engineer came up to fix it straight away and within 15 minutes it was flickering. The maids did not clean the room until the afternoon, knocked on the door at 2.30 when we were resting, then we vacated the room so they could clean and they didn't. I had to go to reception again to ask for it to be cleaned. The next day, I asked for it to be cleaned in the morning and was met at reception with, "they usually go in a certain order." To be honest, cleaning my room at 5pm is not acceptable. There was ONE nice and competent guy called Dwight. He understands customer service (which doesn't involve arguing with the guests about what time their room gets cleaned). He was super helpful.