Inn at the Colonnade Baltimore - a DoubleTree by Hilton

The evening front desk staff was the best. The morning restaurant staff excellent as well.

Paki at the front desk was AMAZING !!! He explained the whole process to me About billing and parking .. he spoke with respect and confidence.. very knowledgeable. I was happy to have stayed.. Maria gave me ice in dining area for my room.. machine on floor was not working.. also very professional and knowledgeable about dining and so respectful

We stayed one night for a wedding at the Baltimore Museum of Art. It was close enough to walk which was awesome. Bummer that breakfast was not included. Had a nice bard area to watch the game.

I'm always fascinated by this facility. It seems to us that it is only half-heartedly in business. The lobby is enormous, not logically separated, and poorly used. The entry door right in front of the registration desk is blocked off by a bench, so people can come in and out that door. On this trip, someone appears to be investing in the lobby cafe/coffee shop space, which has been unused since the pandemic, best we can tell. The event space above the fitness center appears to be a musty storage space. The ice maker on floor 3 doesn't work. The newly purchased ice maker on floor 2 is still wrapped in celophane and cardboard since the last time we were there. The thermostat in our room can't be set below 68 when on heat, yet 68 feels like about 75 in the room (but again, can't be turned lower). The beds are fine. The bar is fine. It is 1 of only 2 hotels anywhere near Johns Hopkins University with all its sport events, graduations, and other needs for hotel rooms. It should be booming..."only game in town". But if you told me that DoubleTree had decided to close the facility before we are there the next time, I wouldn't be surprised at all. It appears as if you are halfway there already.

Horrible service. Room horrible. Heat off - I froze. Changed room, still horrible. Dirty. Stained bed linens. No hand soap. Night time staff rude and indifferent. Plus!!!! Parking overnight was $50 and it was self park and disgusting. WORST HOTEL I EVER STAYED AT!

Stay it self was ok. Nothing exceptional. However the hotel charges an exorbitant amount to park for one night. Highway robbery and no where in the booking process did I see this mentioned. Avoid.

Close to a function we were attending. Expensive parking - not mentioned in making reservation. Heat difficult to adjust.

The only issue was with the bathroom in the accessible room. It was a bit dirty and there were some strange stains on the walls.

There was no water after the first day, once water was restored, there was no hot water

Steve, VP of Operations, at this property is very unhelpful. I had an issue with my booking and he would not offer me a refund. There are better options in Baltimore.