La Quinta by Wyndham Ft. Myers - Sanibel Gateway

Location

The room was subpar, the A/C unit was extremely noisy and constantly cycling. Lighting in the room and bathroom was terrible! Breakfast was very disappointing I just wanted some fresh fruit and all that was offered were greenish/brown bananas.

Location to Sanibel Island was great.

The room we were in was moldy and smelled like mildew. It was obviously a known issue as the room had a dehumidifier in it … but the mold smell was overpowering.

Over all ok. No beach 😢

Was under the impression it was 150'from the beach. It wasn't.

The only thing that went well was the breakfast we received as part of the stay.

I would not recommend this hotel and will never stay at a La Quinta again. When we arrived, our first room was dirty and had a strong moldy smell. We went to the front desk, and the gentleman working there was polite and moved us to another room. Unfortunately, the second room was also dirty, with small dead bugs around the sink area and the same musty odor that suggested possible water damage. The hair dryer also did not work, although the front desk employee promptly replaced it. After one night, we decided to cancel the remaining six nights of our stay. The front desk associate was helpful and said she would speak with the manager when she arrived. However, when the manager came in, she completely ignored us, walked past without saying a word, and showed no concern about our complaints. We were told to contact Booking.com to process the cancellation and refund. Booking.com sent a request to the hotel, but the manager refused to cooperate, claiming they did not accept emails. Booking.com then attempted to call the hotel, but no one answered. When we asked about it, the manager gave excuses that did not match what Booking.com told us. The entire process was frustrating, unprofessional, and unnecessarily difficult. The only positive part of our stay was the gentleman at the front desk who tried to help us the first night. Unfortunately, the poor condition of the rooms and the manager's rude, dismissive behavior completely overshadowed that. This was one of the worst hotel experiences we have had.

Great Pool area and breakfast. Right next to a big street without Hearing anything from it.

Carpet in the room, needed to run the provides dehumidifier almost the whole day to Not have a moist smell. The outside hallways are Not very polished

It was disgustingly FILTHY

Location and pricing.

Mold, old, unkept outside, broken hot tub every time we come….