Hampton Inn by Hilton San Diego - Kearny Mesa

Списали деньги с карты , после того как мы оплатили отель наличными, как теперь вернуть деньги обратно?

Everything was great

Parking to close in the front of building

On our recent family trip to San Diego, we checked into the Hampton Inn & Suites expecting the usual comfort and reliability — but this stay turned into a story I never thought I’d be writing. Let’s start with the bathroom. The lights are on a timer, which sounds fine… until you’re taking your time in the shower or trying to relax in a bath and suddenly you’re standing in complete darkness like you’re in a horror movie. Not exactly the spa moment I had in mind. The bed didn’t help either. It felt like a thin sofa mattress and squeaked every time we moved — I’m talking wild‑pig‑in-the-forest levels of squeaking. My wife and kids even joked that the bed needed its own vacation. The surrounding area didn’t add much comfort. Right across the way is a strip club called Expose, and there were quite a few homeless individuals around the property. Add in the freeway exit — which requires a sharp right turn — and we nearly got rear‑ended twice even with our blinkers on. It’s one of the more stressful hotel entrances I’ve experienced. Breakfast didn’t redeem things. There was a full‑on morning rush, and the eggs had a strange smell. The sausage patties tasted like they’d been reheated from the day before — hard, dry, and flavorless. But the biggest issue? Parking.$25/night When we booked through Expedia, it simply said “parking available.” No mention of extra charges. I get that hotels charge for parking — that’s normal — but Hampton’s slogan is literally “We’ll make it right.” So when I politely asked management to remove the unexpected parking fees, especially since it wasn’t disclosed, they flat-out said no. At that point, I figured this was just going to be one of those disappointing stays you chalk up to experience. I encourage any district manager to actually reached out to me personally after I shared my feedback. Still, for now, we’ll be choosing a different spot on our next San Diego adventure.

It was very clean and the beds are comfy

There is a sign in the bathroom that’s if you need any of the basic toiletries that are usually offered to go please ask the front desk and you can get them complimentary . I asked for a makeup wipe and the guy at the front desk said he would have to charge me for one and they just didn’t give them out . I thought that was a bit contradictory to what the sign said

Great location, clean and nicely decorated lobby with a pleasant staff.

Our room was out of shower gel.