Hampton Inn Abilene

Clean and new. Staff no help, breakfast?

75.00 just because I’m traveling with my Shi sue puppy. Will never stay with your hotel ever again. “Pet Friendly” has no business being listed in your advertisement. The fact that you charge 75.00 for your dog to stay is ridiculous.

There was a huge cockroach in our room. Mold on the shower head. The towels, wash cloths, hand towels had stain spots. The breakfast room area was very dirty…..the floor was sticky with syrup, the food counter was littered, the attendant told us there were no eggs left (at 8:15 a m), although the desk clerk told her to bring out more. Very disappointed….Hampton Inn is NOT what Hampton Inn used to be.

Morning lady was a bit rude but the afternoon and evening staff were over the top excellent employees!

May stay was booked through you guys with a check in on May 8th and check out on May 11th. Instead for some reason you guys put me as a no show for May 7th and billed me for that night and that was not my check in, so stern I got there in May 8th they had to try and find me a room for May 8 through the 11th, I want a refund from you guys for the night you charged me May 7th when you said I was a no show!!

They canceled our room without asking if the problem coukd be resolved. I had a new card because previous one was stolen.

It was clean, roomie and staff was nice

I paid through Expedia but they charged my credit card that I gave for incidentals for the room that was already paid for. They did charge the 40$ and repaid it back but also charged 233.00 for a room I paid for. Not happy and I called about this I will try calling again watch when you give credit card to use for incidentals they will charge you extra.