Hampton Inn Abilene

I check in went to my room TV broken. Had to go downstairs to get another room WIFi didn't work, shower broken. Went down to Breakfast no water anywhere unless I wanted to buy a $3.00 bottle of water from the front desk. Never will recommend this place.

I did not eat breakfast

The front desk lady made me feel as if I was going to steal something during check in

Indoor pool May front desk

Breakfast was dreadful Night staff : Juan 🙁

Good location. Stayed here before and never had a problem. Beds are very comfy and good rooms and staff are very friendly. Think someone smoked in our room when not supposed to. Like I said stayed here several times and this was the first ever issue. Beds very comfy, staff is very friendly and welcoming. Good breakfast. Seems quite. Usually really enjoy our stay here.

The hotel is supposed to be NON Smoking but our room smelled like smoke and THAT IS NOT GOOD FOR AN ASTHMATIC!! The smoke smell got worse when the heater/ac came on. Think that room just needed a to get air quality cleaned up and clean the drapes etc to get that smoke smell out. Just staying there overnight this time caused me to go into severe breathing problems because of the cigarette smoke. So that caused a medical bill on top of the hotel bill.

Great property - great staff. Better than usual breakfast

Good

Rooms needed some repair

The feather pillows. Hated them. Longer shower curtains, water was all over the floor.

Came to stay at this Hampton inn again with my son and husband ,the first thing we saw when we pulled up was a trash can overflowing with trash falling out in the parking lot when we walked through the door there was a moldy smell also noticed there was still no snacks in the market area like are last trip here a month ago, the lady at the front desk was on the phone and didn’t greet us there was “no hey” welcome in or “hi” we waited about 5-8 min while she was on the phone finally when she finished it took 10 minutes to get us checked in,so we ended up going to get something to eat before we went in the room,we noticed mold on the fourth floor 😷 when we went in the room the bedding was had stain on it and are bath towels the same my husband went down to let front desk know but it was a different guy he was very helpful and understanding he came up and gave us fresh linens and even remade are bed and refresh are towels, the next morning we went down for breakfast around 8am we seat close to the kitchen and when we took a peek In it was dirty in there they even had food just sitting on top of there oven and that might explain why breakfast didn’t taste fresh when we asked if we could get some hotter items the lady just took the food off the top of the oven and put it on the food bar, the fruit was old the food was cold and not fresh,when I asked the guy at the front desk if there manager was there he told me no and she would be in later this was at check out,plus we had to wait for the the guy to come from the back to check out why was the manger not there in the morning? I called the next day to let May know I wanted to speak with a manger she wasn’t there again when I called the next day ,I got the same response. does the manager not have time to hear from there guest or take the time to look around the property honestly I don’t think she Really cared to talk to us , we didn’t want a refund just wanted answers last time staying here we’ll just stay at i20 location for now on