Hilton Woodland Hills/ Los Angeles

מיקום מעולה חדר מרווח

המקלחת לא היתה טובה תגם המזגן היה חלש מאוד

The location is decent.

1. The room smelled like clorox as soon as we stepped in. 2. This Hilton branch charges their guests for WIFI. I would understand if this was a cheap motel or inn, you charge over 200 per night AND ask to pay for WIFI??? Of course, I didn’t use it, but this is not okay. 3. At the moment, I’m charged for self parking AND valet. I didn’t even use the valet service. My hushand called them to correct the situation, and the staff said she’ll call us soon, but still no call. 4. We paid for the hotel on booking.com before we got to the hotel, but somehow they attempted to charge us at the desk and my credit card is charged with unknown fees. 5. TV didn’t even work. - I didn’t bother to call the service to fix it, but again, you charge a lot for this to happen under Hilton’s name??? 6. AC is SO loud and every time it turned on, I woke up every single time!! I eventually had to turn it off, then it got really hot. :((

Beds were soft, loved the glass sliding doors to shower as well as how clean it was.

Didn't notice anything that would warrant a response to this

Loved it

Nothing to dislike. It was perfect

This hotel is very clean and comfortable. The staff is amazing and the valet service is spot on.

The hotel is modern and clean. Rooms are nice. Great location close to Topanga Village and Westfield Mall.

Some of the Valet staff were rude and nasty. The entrance was full, so we had to pause to load our luggage, and the valet staff was blowing their horns and yelling while we were in the car. Also, we were having breakfast on Sunday morning when there was some kind of church service upstairs, and the clapping and yelling were too loud. Guests in the lobby and restaurants don't need to hear all that noise.