Quality Inn & Suites Seville

We only stayed one night but it was clean and clerk was courteous and helpful

not likely to change or improve

Pool was clean and breakfast was good. Front desk receptionist was helpful. Only issue was people above me and my kiddo up all night stomping around like elephants. Other than that we enjoyed our stay. Been here a few times and will be back.

Clean, convenient location, helpful staff

The mattress is well past its prime

Very nice for a one night stay and very affordable

We booked this hotel for our babymoon getaway on a fully prepaid, non-refundable reservation, and it was one of the worst hotel experiences we’ve ever had. From the start, the service was unacceptable. The front desk agent was never present. When we arrived, we had to call a number. He then informed us—without the slightest apology—that he had given away the Suite we had already paid for to someone else. Instead, he sent my pregnant wife and I up to a standard room. No concern, no acknowledgment, no effort to make things right. The “included breakfast” was a joke—extremely minimal and quickly ran out of food. The room itself was passable, but the bathroom was downright filthy, with spit all over the faucet. Completely unacceptable hygiene standards. When it came time to check out, the front desk agent was, once again, nowhere to be found. We eventually spotted him outside behind the pool, sitting on his phone. Since we were in a rush, we simply had to drop our keys behind the desk and leave without any assistance. Hotels.com reviews clearly do not reflect the current reality of this property. After our stay, I checked Google reviews and discovered that the service and quality have plummeted over the past several months. That aligns perfectly with our terrible experience. For a prepaid stay, this was absolutely abysmal, and I would hope a refund could be considered. No guest should be treated this way—least of all on what was supposed to be a special trip.

It definitely gives motel vibes.

An older hotel with older and somewhat worn furnishings, but very clean with comfortable beds and friendly staff. Our only heads-up, for travelers who need to get on the road promptly, was that breakfast supposedly started at 6 but most parts weren’t set up until 6:45. Still overall a decent budget hotel.