Frankfurt Marriott Hotel

At hotellet lå nært messeområdet

At det hotellet begynner å bli slitt, mye rengjøring manglet. På rommet vårt var det stygge flekker på møblene, en hel glassrute/ vindu var tilgriset slik at utsikten ble svært dårlig

It is close to the exhibition.

The room is very dark There are almost no lamps and you can't see well because of the darkness in the room. a five-star hotel and there wasn't even any extras in the bathroom such as a sponge, ear sticks, toothbrush or items that are in any simple hotel. In addition, you can hear noises from neighboring rooms, and paying hundreds of euros for such a room, you expect them to pamper their guests more.

Otel çok eski. Odalarda ve banyoda olanaklar kötü

I booked three rooms under a corporate rate more than 10 days in advance. The hotel accepted the reservations and issued official confirmation emails. At no point during booking or in any written communication was I informed of any restriction that every room and every guest must be a direct employee of the company. Only one day before arrival, after I notified the hotel that I would arrive late and that my colleague would check in, the hotel suddenly refused to honor the booking unless every guest met this undisclosed requirement. This is not a policy issue — it is a failure of basic disclosure and professionalism. Because of this last-minute refusal to honor confirmed reservations, I was forced to rebook alternative accommodation at nearly three times the original price, incurring significant and completely avoidable financial loss. Accepting a booking, confirming it in writing, and then introducing hidden conditions at the last minute is misleading and irresponsible. For a Marriott-branded property, this behavior is frankly shocking and unacceptable. This hotel cannot be trusted with corporate or business bookings. Avoid if you value reliability, transparency, and basic professional standards.

Every thing ok

Location

I have Marriott Platinum status and regularly come to this hotel for work trips -- so I was surprised when my reservation was cancelled due to high demand from local trade fairs. For reference, I booked well in advance with the specific intention of preempting the trade fairs. Fortunately I noticed the cancellation before traveling, but I could have easily arrived after my late night flight with nowhere to stay. I have long felt that Marriott status gets you little in return for the amount of money you spend, and now that I know that cancellations can occur in spite of one's status, I will be switching to the World of Hyatt program instead.