Ramada by Wyndham Elizabethtown

Location is great. Rooms were nice.

They gave away my handicap room that I had specifically booked. So 1st night no way to accommodate my older mother for bathroom. Did make room change for next 2 nights. But not the point. This is not the first time this hotel has done that to my family.

All good ……

Smelled

Clean and up-to-date with modern features.

I don't have anything to say about something I didn't like

Room design was terrible couldn't get in and out easily because of the setup

Breakfast was not adequate. Food cold. If you don't like sausage and gravy, you're out of luck.

I felt safe and secure... but, exhausted! ...Ready to relax after the storm. It was a peaceful nights sleep!!

Absolutely nothing. It was horrendous. Couldn’t wait for our vacation to be over to come home because of our stay.

Had to move rooms because our window didn’t lock properly on the 3rd floor, along with bugs crawling in the window. We have small children so you can see where a non locking window would be a problem. Which I have video proof of. After not being able to be moved to the first floor we had to stay the night in our nasty room. That room also had mold on the floor mat in the bathtub. Once we were moved the next day to a new room the desk chair was torn up and the microwave was missing the dial. The breakfast was the same everyday which is lame for someone who is spending 5 nights there. Also there was hair all over the bagel grabber. On our second night my significant other asked the desk person for 2 extra towels (the room came with 3 and we have 4 In our family) after she asked him for the towels he questioned her about how many people were in our room and once she replied he said “interesting”. It was extremely rude and we didn’t understand the problem with asking for more towels. As far as I’m concerned our family can shower as many times as they like. What if our children had gotten sick and we needed extra towels? Doesn’t matter the reason he was rude about it. The 2nd or 3rd morning I went to the front desk to ask the person working if breakfast was the same all the time and they were fast asleep sitting at the desk. I had to repeat myself 4 times until he woke up and answered my question. It was a bad hotel and I’m surprised they have the reviews they have because this is a 1 star hotel easily. Highly disappointed and not worth the money. Not to mention on our 3rd day the water in the hotel wasn’t on from 8am-3pm which they had posted only the day before it was going to be shut off so they changed our entire vacation plans because otherwise we would’ve been stuck in a hotel room with no water and I was only given $44 in travel credits? I want to know how I get my money back.