Marriott Vacation Club, San Diego

The property was close to our venue.

The parking is horrible and is very pricey!

ok portions good, not big on the self serve kind of thing and paper cups for coffee in the morning not at a marrriott anyway

Neighborhood is sad to say in America these days lots of homeless around and urine smell in adjacent block. Not a marriott problem but certainly our nation must come to term with.

Location, convenience and comfortable

Large room and friendly staff

Nothing

Under no circumstances should anyone ever stay in this hotel. I am not joking when I say that I have never written a public review on the internet, but my experience here is (I am writing this from my hotel room right now) is the worst Marriott hotel experience I have ever had. For context, I've stayed in A LOT of hotels - 1,158 Marriott nights, to be exact. The shower does not have an overhead shower head (I called the front desk about it, and this is not unique to this room. None of them do). It is just a handheld "shower head" that if propped up correctly, MIGHT be tall enough for a midget or child to fit under. The "customer service" here is abominable. Basically for any request, they say "we can't do it because we are a 'timeshare property.'" I have been here for fewer than 24 hours and heard that 3 times - 1) regarding switching rooms to a king bed, when there were many available online when I looked at the Marriott website literally during check-in (the receptionist's excuse - "oh, someone must have just cancelled"...within the 30 seconds that I just asked you about it?! really?!; 2) regarding a late checkout (they said I could have a "late checkout" at 12pm. Which is standard checkout for all other Marriott properties. Platinum members usually can get a late check-out if there are rooms available - and there certainly are. Alas, they can't do it because they are a "timeshare property" - with no reason given as to why being a "timeshare property" does not allow for a normal time checkout; 3) lastly, I asked for compensation for the shower issue, and they "can't do anything because they are a 'timeshare property.'" Lastly, all of the other typical complaints apply - dark room, slight smell, no bottles of water...the list goes on. Do yourself a huge favor and stay somewhere else