Kasa Legacy Town Center Plano

There was no water pressure at all. Parking was a mess, could not find parking. Your system did not allow to add license plate after check in.

It was a work trip, so having a full kitchen and multiple bedrooms made for a comfortable stay for my team.

All clean, all in order, close to the office and restaurants, quiet, comfortable. Halls are not as clean as the apartment, you can improve that for sure.

This was a fully equipped apartment including a washer and dryer. It had easy walking access to restaurants and shops and was in a very safe neighborhood. The apartment was clean and comfortable.

There was no parking available and the elevators didnt work.had to park on the 4tg floor of parking garage and walk down the stairs the. Across thw street to enter property.

Was not at all what i had expected and i am sure this is why no photos were provided prior to booking. Normally i would not have booked it if i could not see it online through photos but i took a chance and spent prob an hour looking for the place and trying to figure out the parking and then it seemed more like section 8 housing than anything Prestigeous as it puts it out to be. the actual apt was not bad but surrounding area is congested and didn't feel safe.

The reservation had a different address than the detailed email, so was very very confusing getting to the actual studio

Easy access in and out. Super close to Legacy W. Shopping Center.

Short story: I would stay at this location again but I will NEVER use Kasa again, regardless of what property they manage. Longer story: I received a text the day of check in with all the info. The address, lock codes, wifi, etc. Good to go, right? Well, not when they give you the wrong address. The four of us walked around the entire complex and the unit number did NOT exist. We spoke to several residents to confirm. So I text Kasa, as their convenient text said "We are available 24/7, just send us a text!". No response. My friends were all suggesting we give up, report the whole thing as a scam with my CC company and stay at the hotel we passed up the street. I decide one last ditch effort and log in to the Kasa account I had to set up to pre register and a different address then the one they texted me is listed?! Over 1/2 mile away. So we load up, go over there and it is in fact, the correct apartment. The upside? It was clean, well stocked and the beds were comfortable. The other cons? The unit smelt like weed and didn't have a deadlock. The only lock on the entire door was the one someone with the key code could have opened. One of the women I was with didn't sleep at all thinking we would all be murdered. The second day, I received an automatic text from Kasa asking how our stay was and I mentioned the wrong address and smell of weed. They credited $20 for the smell and told me they give "ballpark" addresses. What in the world?! Not impressed.

The room was cute, and I really love the layout, furniture, full kitchen and other amenities. However, there were many cockroaches in the kitchen, and I was so scared to go into the kitchen area. It's Texas and very tropic, plus this property is condo style so I understand it would be difficult to control when the building has many units that are out of control of Kasa. I cleaned the kitchen counter every time I used when I saw 4 roaches roaming around in day lights under the unwashed plates (I left it only for 30 min). Even then, I saw roaches roaming around like nonchalant. In the end, I felt like they are my pets. lol. Anyways, I am ok with some insects living with me here and there but roaches... no so much. Though location and other things were great, unfortunately roaches living with me was not welcome and I will probably not use this place again. Sorry :(