Quality Inn & Suites Abilene North

Did not feel safe from the time I stepped out of my vehicle surrounding to the hotel were okay not horrible dirty but they were not well maintained bedding was okay glad I only had to stay one night

No gluten-free options for breakfast.

I didn't like anything. We paid for two nights and left after the second one. I paid for paid for two rooms. The ladies stayed in one and the guys stayed in the other. The ladies DID NOT WANT TO STAY. We left and drove all through the night just so they didn't have to stay again. There was a guy in the downstairs room with his window open standing there with no shirt on watching the ladies as they were unloading their truck. He then came out saying he would take their bags up to their room. They said no thank you and he sat their watching the whole time. It made them very uncomfortable. The ladies said it looked like he lived there. The rooms smelled like urine and were dirty. I usually lay on the floor to stretch and work out and I felt it was too dirty to do that. I didn't even like walking barefoot in the room. I've stayed in cheap rooms that were considerable better than this one and this one was not cheap at all.

Check in was the only decent thing about this hotel

Upon entering the room, I felt like something was biting my legs. I think they had pet's in the room and did not clean. The sheets seem wrinkled like they did no change them. The pillows were clean. Bedspread looked dirty. Plumbing behind toilet was very rusty and corroded. AC works well. Mattress good but seems to be swayed and old.

It was just ok. There were a few things that we had to call to have fixed and they fixed them. The price was high and the pool was not working.

Everything

Terrible place to stay. The room stunk of mold and mildew. The front desk girl checked it out with me. She agreed. She called the owner and asked if I could get a refund so I could move to a cleaner hotel. He refused. The pictures speak for themselves. The sink took over ten minutes to drain after brushing my teeth. I’ve stayed in better $50 hotels. This one is atrocious.

Property staff was nice check in was easy

I booked it cause of the pool and then I got there and the pool wasn’t operational. I contacted y’all and got an email to confirm some things but when I responded it was kicked back cause your persons mailbox was full and this happened multiple times I checked out after the first night and let them know I would be checking out in the morning when I checked in. Still no resolve currently and manager hasn’t been available to authorize the two day refund.