Novotel Ipswich

The hotel is tired with dirty carpets. The customer service at check in, reception and the bar were not very good. No expected added extras such as shower caps, water etc in the room. Stayed at Novotel in Leeds and it was lovely.

Nice enough hotel. Fairly basic and a little overpriced. Room in need of some refurbishment. The bathroom was good. All staff very polite and helpful.

Quiet and comfortable stay. Great sized room and clean. The staff were pleasant and helpful. A lovely little surprise in the room as being selected as 'guest of the week'!

Great location.

we have not been responded well

Staff were lovely, the lobby was warm and welcoming and the bar/restaurant were very comfortable. In regards to the room - the main shower head was very obviously in need of replacing or at least cleaning and there was a noise coming from above us that sounded like a washing machine which started in the evening and ended in the morning, I only slept a few hours because it kept me up. I tried Novotel because I fancied a change from our usual hotel choice but I don't think I'll go here again.

The staff are nice and friendly.

Feels like quite a standard business type hotel. The room was quite large and comfortable. The staff were very friendly and helpful. I paid for breakfast which was ok, but not good value and I think a better breakfast can be found at a nearby cafe. Walkable to the centre of town and from the train station makes the location fairly convenient.

Nice hotel, very clean and modern. Nice bar area, friendly and helpful staff. Room was good, queen sized bed. Had separate toilet and bathroom which was useful. Overall a great experience.

Clean and comfortable staff friendly, ideal location for the town centre. Would stay again.