Scandic Neptun

Our room was spacious, quiet, and had a balcony, from which we enjoyed a great view. Breakfast was exceptional. The location was perfect for walking to and from a number of locations in Bergen. It is within easy reach of the bus stop for the airport transfer bus and not too far from the train station.

Nothing. This was my second stay in Bergen, and my second stay at Scandic Neptun. I will definitely book this hotel again, next time I come.

Great breakfast and very good location.

We didn’t noticed that we need to scan leaflet and order room cleaning. We don’t need our room to be cleaned every day. Rubbish were collected so could be towels replaced any other day if cleaner enter to anyway.

Given the average reviews I was very pleasantly surprised by the Scandic Neptun. Checking in was easy and the young man welcoming us was friendly, efficient and very helpful - as well as booking a taxi to the airport for us he arranged for a packed breakfast for our early departure. The room was excellent. Large, comfortable, superb bathroom (with a real bath) and a large floor standing fan for when the room got a little warm. The beds were comfortable and having a settee to relax on was a real bonus. The location was good being around 10 minutes walk from the ferry terminal and much less to the harbourside. Breakfast was fairly busy but it was a Saturday morning, there was plenty of choice and the quality was good. Like most hotels in Bergen it was very expensive - for the cost of our two nights we could have stayed for three in the UK and had change. Found the lifts rather fiddly needing to scan the room key before selecting the floor number is a pain if you're carrying shopping and the key is in your pocket. I doubt if we'll ever return to Bergen but if we do I'd happily stay there again

Great location, room and breakfast. Very busy with people.

There was a strike when we visited and staff seemed stressed. We had visited Oslo before Bergen and had made sandwiches from our breakfast to take with us. Unknown to us, this was not allowed at this hotel. We found out quickly when we were scolded by a staff member and told to pay (which we were happy to do- we had been unaware we needed to). The hotel was more expensive than our one in Oslo and we thought there could have been a bit more generosity. However, we also recognise that the hotel was very busy and it was well possible that such sandwich making had been abused in the past. We were happy to pay - we just didn't need to be scolded when we weren't aware.