Hotel Hannong

Staff were lovely!! As for the room, we were up the back stairway. Not a great location to lug up luggage. However the staff were so quick to help where needed!

We stayed one night in Strasbourg, at the Hotel Hannong. It was a lovely hotel with everything we could have wanted in the room. The staff was very helpful and kudos to the two staff members who teased my husband right back when he started to make jokes. They were very patient! The breakfast buffet was delicious. Angelika, the buffet manager, does a wonderful job of offering a variety of fresh and high quality foods. It was my first experience with a hotel buffet in France and it set a very high standard. We had an excellent experience at the hotel.

Spacious room, older hotel so some creaks and general wear. Very friendly and kind staff! The two ladies assisting with breakfast were lovely! Angelica and Zina (?) were both very attentive to the guests dining for breakfast, quick with service and friendly! Thank you!!

The room was very small, but very clean. The hotel location was excellent and the staff was very friendly.

Great central location, close to old parts of the town, lots of restaurants nearby. The main railroad terminal was only three blocks away. The hotel had been updated, and the staff was extremely knowledgeable, patient and kind. I was very happy with the hotel!

Great place!

Wonderful and accommodating staff

Beautiful hotel in a busy but convenient location

This hotel does not provide parking at all, despite saying otherwise. Most of the roads and streets to access the hotel are no longer passable by car. Despite calling the hotel and asking for directions, they were not able to provide it. Only noon this hotel if you are able to access it on foot.

Check in is at 3pm. You can hand your bags in earlier but make sure they give you a ticket. Our 3pm check-in was a disaster as we were told we had a one-night booking (we had booked for 4 nights), hadn't been issued with a bag ticket and then we given a room which we wouldn't open. The cleaner then told us that it was already occupied!! The next room we were allocated did not seem to meet the criteria of a clubroom and had an extra bed posing as a sofa which just meant that there was not enough floor space. On going back to question this, I was told to wait while a large party was being checked in and then another couple were offered a change of rooms because their room did not meet the club criteria. We were then told that there were no suitable rooms available that evening. We were told that would would have to wait until the following day. At which point everything changed, we were allocated an amazing room and given a bottle of crémant. Breakfast was good.