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8 / 10 Guest Rating

Embassy Suites by Hilton Memphis East Germantown Area

1022 South Shady Grove Road, Memphis, us

Embassy Suites by Hilton Memphis East Germantown Area - main view

About the Property

Luxurious Suites with Modern Amenities
Experience the comfort of spacious suites equipped with two streaming flat-screen TVs, a microwave, refrigerator, and coffee maker. Relax in a cozy seating area with a sofa bed, ensuring a restful stay at Embassy Suites Memphis.

Indulge in Fine Dining and Recreation
Savor Northern Italian cuisine at Frank Gristanti’s Restaurant, or enjoy the daily breakfast buffet. Take advantage of free access to the indoor pool and fitness center for a rejuvenating experience during your stay.

Convenient Location and Complimentary Services
Located near Interstate 240 and just 12.8 km from Memphis International Airport, our hotel offers free parking and easy access to attractions like Audubon Golf Course and Graceland. Book your stay now and elevate your Memphis experience at Embassy Suites.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent354 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the helpful staff.

Categories

Cleanliness7.6
Service8.6
Location8.6
Room Quality8.0
Amenities8.1
Value for Money7.5
Food and Beverage7.6
Overall Experience8.1

Select topics to read reviews

T
TippinsusUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 29, 2025

"Quiet and peaceful. Staff was very helpful"

10.0

Location

NA

Helpful?
W
WillisusUS
Verified booking
extended_group
Standard Room
Stayed in Dec 25, 2025

"Excellent"

8.0

Staff was amazing. Extremely helpful and responsive to requests and concerns.

Original room had a waterless that our child slipped on.

Helpful?
M
MoralesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 20, 2025

"Exceptional"

10.0
Helpful?
S
SolomonusUS
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Exceptional"

10.0

This hotel was clean, welcoming, food was great and in walking distance to many places.

Helpful?
D
DavidusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 1, 2025

"Excellent"

8.0
Helpful?
B
BallengerusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 30, 2025

"Good room, not used to the rooms being cleaned every 2 days. Some staff was cool but a lot of staff felt very avoidant a"

4.0

Good room size

Staff felt unfriendly at times, options for breakfast food that were advertised were not available. (turkey sausage) and the male chef was rationing the bacon as if there was a limit

Helpful?
H
helenauAU
Verified booking
extended_group
Standard Room
Stayed in Nov 25, 2025

"Disappointing and felt unwelcome"

6.0

Location Room soundproofing Aircon

Majority of staff disinterested and unhelpful even when direct request made ( breakfast staff excluded)

Helpful?
L
LatashausUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 25, 2025

"The second day was much better than the first"

5.0

The friendly atmosphere

The first room that I was given was not up to standard

Helpful?
S
StacyusUS
Verified booking
couple
Standard Room
Stayed in Nov 22, 2025

"Exceptional"

10.0
Helpful?
G
GrandsonusUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 21, 2025

"Exceptional"

10.0
Helpful?
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