Quality Inn Roanoke near Lake Gaston

Smell bad

Place is runned down.

This is the most run-down motel I have ever stayed in. I stayed in room 214. There were too good things about the room- the AC worked great and the freezer kept my ice packs frozen. But there was so much wrong with the room. The popcorn ceiling was cracked, peeling, and missing in several places. The weather striping on the door was missing in sections so I could literally see sunlight through my door. The "security bar" on the door had obviously been ripped out at one point and was not secured firmly back in place (it "wobbled"). There was mold in the bathroom. The king-size bed was lopsided/ saggy on one side. My husband had to sleep on the edge of the mattress or he would have rolled on top of me. Then, there were minor things. Someone repaired a section of the wall in the bathroom and didn't take the time to sand/smooth out the spackle. The bathroom door wouldn't shut completely. We were planning on eating breakfast before leaving but after seeing the condition of the room we didn't trust the the kitchen in which the food is prepared. I will not stay here again!

Staff friendly and proficient : location superb right off 95.

The lady at the front desk greeted me with such kindness and care! Beautiful hospitality!

Great customer service at check-in and check-out. Got a room on first floor as requested. Bed and pillows were very comfortable. Got good nights sleep. Room was damp and needs updating.

The building is rundown. The rooms are dark. The tv didn’t have local channels, no CBS, ABC or NBC.

Staff was pleasant and helpful. Late parking was limited. Room was clean and adequate. Lots of people out at night around the hotel and others in the area

room were pretty good but the bathroom needs a little more attention too. The morning hot breakfast was good.

I don't have any complaints. The staff was very friendly courteous. Thank you