Belmont Inn and Suites

It was a good stay room was clean ac was cold bed was comfortably. Tv remote didnt work all functions only turned tv on and changed channel no volume control or turning 0ff

When I arrived, the manager was not in the office. A very old lady waited on me and was getting instructions from the manager over the telephone. After registration I asked about internet service and never got it. The room appeared to be clean but later we noticed first the very old and stained mattress and box spring. The bed was very uncomfortable. The room had a very bad smell. We left the room to go out to dinner and other activity and returned late that night maybe some four hours later and prepared to try to get some sleep when I noticed a bug was crawling across the sink. I took a closer look and that bug was a roach. I then proceeded to check the room closely and opened the drawer to the dresser and it had a lot of roaches. I tried to call the front desk and the phone kept going to a busy signal. The office was locked down and no one was on duty. Meanwhile my wife was busy shaking out our cloths and preparing our luggage to exist the building. We had to leave at two o'clock in the morning and head home which was a hundred mile drive. I intend to call the health department on Monday in Hampton Va. to report this business. My advice to people is to avoid this place and Hotels.com need to stop representing this business. I've had a few bad experiences in the pass but never had to deal with a business this horrible. Be aware when a hotel says non refundable. Thats usually the first bad sign.

Close to destination

Sheets were never changed

Very quite and off the main road

Time to update this property

This hotel is good in condition, in a calm and peaceful atmosphere. Have some water views.

Clean, tidy room. Friendly staff at the desk!

Very close to beach. Many restaurants near hotel. Check in was easy, fast, and professional. Traveled alone, so room satisfied what I needed for an ovrernighter.

We were unaware that breakfast was available. We enjoyed the personal hospitality of the innkeeper. Our room was clean and comfortable. The hot tub was amazing.

The communication between Booking.com and the property.

very clean and comfortable and reasonable