Hampton Inn & Suites Nashville-Airport

Location

Not clean

Room was clean in spite of construction going on.

Nothing

This is the third HI I’ve stayed at in the last 3 days and it’s absolutely the worst. They are starting a renovation and it’s way over due. The carpet in the bedroom must have been patched because there are three different colors and patterns and one is obviously laying on top of old carpet. The bed was not up to the normal standard of a Hampton Inn as it was hard, lumpy and squeaky. All four pillows were hard. The HVAC thermostat wasn’t working and although the instructions said to control using the thermostat, you had to use the wall unit. There was no bath mat in the bathroom. I have to say the shower was nice. Only one elevator working and it was very slow. The breakfast bar was very sparse. The oatmeal was not cooked and was half water. Only fruit was green apples wrapped in plastic wrap. Even if they charged half of what I paid I wouldn’t stay here again. If I’m ever in Nashville again, I’ll stay farther out.

We liked the friendly staff, the airport view and breakfast was good.

The sofa bed mattress needs updated.

The breakfast was phenomenal. The access to airport was easy, and the shuttle was nice, although it does stop at 11pm so if you have a later flight you're unable to take advantage. The rooms were clean and comfortable and it was in a safe, quiet location. The gym was well-maintained too, which was a nice perk!

The staff who greeted us at night continued their personal conversation for a while before attending to us while we stood right in front of the desk. Normally, this sort of thing doesn't bother me, but it was midnight and we were ready to get to bed.