Days Inn by Wyndham Dallas Plano

Area

Room

GREAT

VARIETY OF FRUITS

It was relatively cheap.

The bed frame made noise every time you moved. The bathroom light didn't work. The curtains don't block the light from the courtyard.

Love the staff, from the mng to the rest....

Shower curtains

The staff ...what can be said??? ...these people from the manager to the cleaning people to the fence by desk people are the best in the hospitality feld ...they are the best around my girlfriend and I have been coming here for the last 3:years at least once a month or 6 times a month there is no better Days Inn than this one ...Thank you Wyndham... For all y'all do....

I can't think of one thing!!!

During our stay, the room was in an unacceptable condition and appeared not to have been cleaned for weeks. The first thing we noticed was leftover food in the microwave, and the receipt in the bag showed a purchase date from the previous month, which we presented to the property staff. The floor was covered in dust, which we could clearly feel while walking. The curtains were broken, the iron was out of service, and there was no ironing board; we had to repeatedly request basic items, and even when the iron was replaced, it was a very poor‑quality model that did not remove wrinkles from our clothes. The breakfast experience was equally disappointing. There was essentially nothing substantial to eat: only plain bread and coffee, and the coffee machine frequently did not work. The only hot item available was waffles, but the quantity was so limited that guests were left waiting for refills, and no staff member was present to monitor or replenish the items. The only fruit offered was bananas, and overall the selection was far below expectations, to the point that we chose not to return after the first morning. At one point, a staff member entered the breakfast area to fix the coffee machine dressed in shorts and appearing as though she had just woken up, which did not present a professional image. Upon inquiring, we were told that this is a purely vegetarian hotel and that even eggs are not served. I respect the choice to maintain a vegetarian concept; however, this should be clearly stated on the booking platforms so that guests can make an informed decision before reserving. In addition, I had reserved two suites, and in both rooms the refrigerator was so overfilled with ice that we could not properly store anything inside. Overall, the list of issues was extensive and far below what we would reasonably expect from a hotel stay. In light of these significant shortcomings, I strongly request appropriate compensation or a refund of the amount paid. Your front desk

They offered to move us to another room, but we had already transferred all of our belongings once and did not want to move everything again