The Kahala Hotel and Resort

Beautiful service and massage from Saori. It was my birthday and the therapists made me feel so special. My husband had a massage from Sayaka and he said it was the best massage he ever had. He normally doesn’t find the pressure strong enough but Sayaka did a wonderful job.

I was genuinely impressed from start to finish. The stay felt calm, well-managed, and comfortable, with a level of service that made it easy to fully unwind. Plumeria Beach House was a highlight-great atmosphere and food that felt fresh and thoughtfully prepared. The best part, though, was the pool: open 24/7 and pleasantly warm, which made swimming any time of day (or late at night) perfect. I’ve stayed at other hotels in Hawaii where the pool water was uncomfortably cold, so this made a huge difference.

The hotel room is almost perfect. A comfortable bed, large closet with enough hangers, a robe and slippers, bottled water in the room, easy to use and responsive AC control, beautiful view, turndown service with chocolates, a tub that drains so you are not standing in soapy water, a desk and table, a comfortable sofa and a TV with a good selection of channels. If there was a little more light in the bathroom to put on make up on and a grab bar for ease of getting in and out of the shower/tub the room would be perfect. The food for events and in the restaurants is good and the grounds are lovely and next to the water. The major problem with this resort is the captive dolphins in the human made lagoon. It is too much small for such large and intelligent creatures.

Staff from the moment we parked our car to checking in and getting room services has been top notch. Jock was particularly the most helpful, friendly and very accommodating with our requests. Everyday the staff greeted us with a smile and making us feel the Ohana spirit. Thank you for a wonderful stay. The resort was beautiful and all the details of the hotel was on point. We loved the Nespresso bar in our room. We had an opportunity to have daily pastry and coffee at the small cafe as well as the Italian restaurant on site. We were impressed.

First and foremost is the service and friendliness we received from the entire hotel staff at our first step into the Kahala until our tearful last steps leaving the property! Have visited Oahu many times over the years and have to say the Kahala Resort is hands down our favorite. It's not because its brand new and everything is shinny and new but because its the way you feel upon entering into what I call the "Old School" service oriented hotels of yesteryear. That makes up for any little, and highly unlikely little issue you may come across regarding something trivial. The location is perfect! While we enjoy the hustle and bustle of Waikiki being just a short distance from it allows you to easily get to it when you want. However, upon returning we usually say, "Let's just stay on site now for the rest of our stay!" A truly magical place. Thanks to all the staff for making our stay so great. We will be back soon!

Superb location on Kahala Coast of Oahu, facing the ocean and right next to the Waialae Country Club. Isolated from Waikiki’s hustles and bustles, it’s relatively calm and well secluded from any other urban noises.

The hotel building and adjacent facilities are old and outdated. The main building was built in 1964, hence its facilities and equipment are obviously outdated. The bathroom’s facilities and amenities were just old, not comparable to other new first-class hotels. Once famed breakfast was not great either —buffet’s selections are relatively limited, for example, with only one fruit juice choice every morning.

We had nothing but next level care and subsequent, joy, at the Kahala resort .From the ease of booking the best rates, the absolute best bell service, valet, housekeeping, room service , property restaurants were enjoyed by all… Several of our group of friends and family that traveled to Oahu stayed here for my sons wedding. Everyone enjoyed their subsequent Accommodations, but none more than the bride and groom, that enjoyed a beachfront room - allowing us all access to enjoy the kahala beach as if it were our front yard. The delay in renovating the dolphin view rooms caused a bit of a hiccough at first for us, but we were taken care of and upgraded to both dolphin AND ocean view- a suite no less- which was so ideal as I had grandkids to watch periodically .. the beautiful pool- heated to a level of comfort that had even our most hesitant of swimmers, jumping in first! We chose the kahala to be near everything- but AWAY from everything .. and it was, exactly that! We will NEVER forget your hospitality and how it made this wedding trip absolutely perfect

The Kahala is an older hotel on the model of NYC's Plaza and Waldorf Astoria.Our room was large, extremely comfortable, and beautifully decorated. The style is not cutting edge modern and some things may seem strange to those under 30: an alarm clock, a sweet but single sink in our room despite an unusually large bath area. The room was easily the size of a 500-600 foot studio apartment, with a deck size to match. I enjoyed the huge windowed wall and high-quality curtains. Some reviewers commented that the hotel needs a "refresh." I found everything just fine and in accord with its era, which is the 20th (mid-century) rather than 21st. The pool is small but there are dolphins and a lovely, honest to goodness private beach as well as gracious loungers and a cozy hot tub. Also private taxis if you don't want to drive or Uber into downtown or Waikiki. All in all, I loved our stay! Friendly people, good food at a variety of restaurants.