Holiday Inn Express & Suites College Park-University Area by IHG

Excellent

Very convenient stay near University of Maryland

Good experience

The property was clean and breakfast was good. We stayed 2 nights and we were comfortable. There was fresh ice water with orange slices in the lobby.

Great experience. One item was initially booked in room that was different from what was requested. Moved

Great location, seems like you always bothering the front desk, parking on site is extra. Accessibility to the parking lot is horrible.

The hallway flooded

Your rooms need better A/C units and carpet. Bathroom and Bed were good but carpet is old and needs to be replaced.

It was a good spot to be near the school.

When we first checked in, we replaced on the 7th floor. Went to our room, the smell was so bad in the room, it smelled like mildew, the carpets were wet inside the room. Went back down to the desk and asked for a different room. We were then placed on the fourth floor. The hallway still smelled like mildew and our room smelled like men’s cologne every time the air-conditioning came on. The floors were absolutely dirty and wet. See picture below). Had to wear shoes every time we walked around the room. The air conditioning unit was very loud and it did not get very cool in the room even when the temperature was set for 66. The rooms were very humid. During our stay, we saw a worker spray the hallway carpets with chemicals. My daughter has very severe allergies and this cause lots of problems. There was no working vent in the bathroom so when you took a shower, the water was steaming hot and nowhere for the steam to go. As for the shower, the water was very hot, barely any cold water. I had to leave early one morning, there was no one at the front desk and there was a bum in the lobby, asking for money. No security present. The pool was very clean and taking care of. I have always stayed at a Holiday Inn, but this by far was the worst Holiday Inn I have ever been to and I am shocked that they are allowed to have visitors with these types of conditions, where the carpets are wet on every floor. The whole hotel smells like mildew. And the floors are so disgusting.