SureStay Plus Hotel by Best Western Durham Medical Center

The price and location

That I had to enter my room outside of the hotel. And that people were smoking and drinking outside the hotel

Having more realistic and up to date website content like how the rooms look like and detail information on amenities and breakfast

The hotel feels and look like back in the days Econolodge was used as a shelter missing basic amenities like hair dryer a basic comfy chair (showing in the website pics) but missing in the room also the breakfast is very limited they don’t have eggs or regular breakfast at the other hotels this was a big mistake for my trip

Well our first room the toilet was working and front desk put us in a better room .

Breakfast doesn't last till 11:00 p.m. when checkout is!!! It's not like they're cooking three-course meal they're just providing a very few things..

Properly maintained property, needs renovation especially in the rooms Walls are consistently dirty Bathrooms needs renovation Hotel makes more than enough to do renovations

Everything, roaches are in every room. Rooms are not cleaned during your stay only when you check out. Poor breakfast choices

Old run down

Location was good for where we needed to go. Security doors was good.

Renovations were weird. New flooring was on old flooring so was uneven, doors didn't close with auto flow as designed.

Property seems that could better

I stayed at the third floor and it was okay clean . It looks a little round down

Nothing it looks run down.

It look run down. I checked in and checked out in 20 minutes the room smells like smoke and the furniture was beat up the sheets on the bed had holes in them. The floors was covered with dirt and other things. Just a place I wouldn’t stay