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6 / 10 Guest Rating

SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd, Durham, us

SureStay Plus Hotel by Best Western Durham Medical Center - main view

About the Property

Complimentary Continental Breakfast and Amenities
SureStay Plus Hotel by Best Western Durham Medical Center offers a delightful start to your day with a complimentary continental breakfast featuring hot items. Relax and unwind in the outdoor pool or stay active at the fitness centre during your stay.

Modern Room Features
Each room is thoughtfully equipped with a 42-inch flat-screen cable TV, air conditioning, and a cozy seating area. Enjoy the convenience of a microwave and refrigerator in the dining area. The private bathroom includes a refreshing shower, hairdryer, and complimentary toiletries.

Convenient Services and Nearby Attractions
Benefit from a 24-hour front desk and complimentary parking at SureStay Plus Hotel. Explore nearby attractions such as the American Tobacco Campus and Durham Performing Arts Center, both just a short distance away. Book your stay now and experience comfort and convenience at its best.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
King Room - Non-Smoking - Photo 11
King Room - Non-Smoking - Photo 12
1/12

King Room - Non-Smoking

The double room features a tea and coffee maker. The unit has 1 bed.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$87.99

$70.39

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
1/7

Double Room with Two Double Beds

The quadruple room features a tea and coffee maker. The unit has 2 beds.

26 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$89.74

$71.79

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 5
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 6
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 7
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 8
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 9
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 10
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 11
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Photo 12
1/12

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King BedInternet - WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Non-Smoking High Speed Internet Access Microwave Fridge Work Desk Continental Breakfast

Non-refundable
Breakfast Included
20% OFF$86.11

$68.89

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 6
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 7
1/7

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double BedsInternet - WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 double beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$91.26

$73.01

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 5
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 6
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 7
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 8
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 9
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 10
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 11
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Photo 12
1/12

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King BedInternet - WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed

Non-refundable
Breakfast Included
20% OFF$84.03

$67.22

Includes taxes & fees

Guest Reviews

6
Good513 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness3.8
Service7.8
Location7.8
Room Quality4.8
Amenities5.8
Value for Money6.8
Food and Beverage4.8
Overall Experience6.8

Select topics to read reviews

B
BakerusUS
Verified booking
couple
Standard Room
Stayed in Nov 25, 2025

"Excellent"

8.0
Helpful?
M
micheleusUS
Verified booking
couple
Standard Room
Stayed in Nov 20, 2025

"Good"

1.0
Helpful?
T
TamikausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

10.0
Helpful?
T
TamikausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

10.0
Helpful?
J
jacksonusUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 17, 2025

"Good"

1.0
Helpful?
S
SteveB621ELKINS, WEST VIRGINIA
Verified booking
Family
Standard Room
Stayed in Nov 8, 2025

"Ugh."

2.0

No hot water. Room was too dark grey and not very clean. Felt like a jail cell. Floor was dirty and should be mopped. There was a cigarette butt in the bed sheets. The bathroom was just poor. Tub had cigarette burns and had been sloppily caulked everywhere. Breakfast was meager. I could say more but no point. Won't be back.

Helpful?
T
TaniausUS
Verified booking
extended_group
Standard Room
Stayed in Nov 6, 2025

"Good"

4.0
Helpful?
C
CoreyusUS
Verified booking
couple
Standard Room
Stayed in Nov 3, 2025

"Smelly, dirty, sleepless"

1.0

Nothing

The smell of infestation of roaches.Rooms dirty as well.as floors. Food stuck in microwave. Moved to another room. Room and floors dirty. Roaches came out of base boards. I had to go get roach spray. I didn't sleep at all. My lady didn't stay.

Helpful?
J
juan joseesES
Verified booking
extended_group
Standard Room
Stayed in Nov 2, 2025

"Agradable"

7.0
Helpful?
B
B.A.S.S ENT DJ's usUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 2, 2025

"Exceptional"

9.0
Helpful?
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