SenS Suites Livermore; SureStay Collection by Best Western

Room lock was broken, took 2 hours to repair and then check in. Jacuzzi was broken. Breakfast was poor and the OJ was sour.

Friendly personalized service

Nothinh

Last time I stayed here was just before new years eve 2023-2024.but the site won't let me choose that far back. I stayed with my dog and my disabled mother who needs a roll in shower.. we have stayed here numerous times over the previous 3 years. We always stay in room 101 I believe it is. First floor, ramp to room, entrance right by the parking lot across from the front desk lobby. We have never had any issues with bugs other than a spider in the upper corner of the mini closet by the bed. Gently escorted outside in a glass covered by a piece of paper. The room has always been clean, spacious and comfortable. The fireplace is always a nice cozy touch. You can buy a duraflame log for $5 at the front desk. It feels like you're in your own little studio apt. I have cooked in the kitchen and we enjoyed our meals on the kitchen table/bar. The supplied kitchenware has improved since our first stay. It's stocked with plenty of essentials now. There's an additional closet by the front door for coats and the ironing board and iron are located in there. The full breakfast bar in the morning is plentiful and enjoyable as well. The pet deposit is one of the most reasonable and affordable amounts I have encountered. At least it was when I stayed here. It was not per night just 1 flat amount and it was not ridiculous like some places. I appreciate that immensely. Thank you! We are looking forward to our next stay here.

I usually have good stays here. This one stay was not so good. The kitchen was missing a lot of things, and I do utilize it to the fullest. I had to make several trips to the office to get essentials that should have been there.

Easy

STAY FAR FAR AWAY!!! it is OLD, MUSTY smell, UNclean, greasy counter top, UNclean oven, cheapest brand appliances fridge greasy to touch with broken door-does NOT close well you have to force-push shut, microwave flimsy, greasy and cheap needing replacement, toilet papers-papertowels are so ROUGH to the skin I had to buy my own brand, the shampoo conditioner and soap are the CHEAPEST most DISGUSTING and contains SUPER TOXIC ingredients and the interior, VERY DIS-appointing, the interior feels like you are in a casket, very gloomy, DARK, drapes grimy stains with bad odor, the carpet smells in this room 813 is so GROSS and has stains all over, very depressing unit to stay in. I would NOT ever, NEVER recommend anyone to stay here, continental breakfast is GROSS, scrambled "eggs" come out of a box, NOT real eggs, which is so toxic and dangerous to your health, thank goodness Whole Foods was close! Smoking area NOT well designated, smokers were in the next unit to me and I had reserved an ABSOLUTELY NO smoking building, smokers were outside smelling second-hand cigarette smoking and I reported this to the front desk and they did nothing! UNCARING staff, very DISGUSTING property and the highway noise was so LOUD! Very GROSS bathroom with grimy curtain showers, toilet NOT working well backing up, a GHETTO roach smoking motel! I'm a travel writer so warning reviews will be posted everywhere! This was a rushed travel so I did not have enough time for proper research, BEWARE!

Love the location super closed from where my daughter had her volleyball tournament. The place was really clean and quiet. Everything was closed by. Loved that.