Americas Best Value Inn Decatur

The night shift guy was super nice

Room was always humid Room wasn’t clean when I got there, bottle caps and trash were on the floor. When was checking out wasn’t even 11 yet and they were rushing me out of the room.

The lady at the front was nice enough and she truthfully was just a worker who probably had no control over the horrible situation that is that hotel.

There was mold in the bathroom, it smelled horrible, stains all over the floor. Mold in the drawers. We stayed for 5-10 minutes and left. Currently trying to get our money back.

The place was dirty from top to bottom and I found a small roach in my room right before I checked out. Had I seen that the night before I would have left.

I arrived to check in told the front desk we made a reservation from a third party . We did the normal check in routine and then I shared we have a ADA animal and says it’s a charge . I said you can’t charge for ADA animals and she proceeded to tell me that if I had the dog with me I wouldn’t have been charged . I said the dog is our daughters who is in the car . She said it had to be with me. She continued to tell me I was being rude and that I had to pay a deposit and continued to charge me for the ADA animal anyway. Came to the room - it reeks of mold and AC doesn’t work well. Carpet is musty and wet ( wear shoes) mold or some type of dark substance is on the ceiling of the bathroom. I’m trying to calm kiddos with sensory and autism so this will be a NOT fun night! There is no where to get food unless you want gas station or vending machine food. In addition, you have a company who doesn’t know federal law and can’t find any number to corporate.

It was good for what we needed. my only review is the floor in the room could have been vacumed. We could have used a couple more hand towels and wash cloths. That being said. would stay there again if we went back to Decatur.

evidently i booked a smoking room, yuck, no other rooms were available and it was too late to go elsewhere. when i got back to my vehicle to park, two people approached me to ask for money claiming their daughter was staying and they needed money for her graduation party. There were children screaming, smell of pot coming from a room . overall, not a good experience