Holiday Inn Express Wilkes Barre East by IHG

Location

Office furniture (chair) was a bit uncomfortable

Breakfast was good, checking in and out smooth and quick

could have used more help replenishing the breakfast bar. I had to go to the front desk 2 times to have them refill the food Also, the road going up to the hotel was windy and narrow, would definitely not like to go this route in the winter.

excellent experience

everything was great

The hotel was remote enough that it was away from the busyness of the area, but close enough to easily find a place to eat and shop.

The hot tub was not working.

I really loved the room and the location itself. The bed was comfy and the breakfast wasn't terrible.

I didn't like the fact that there were so many unsupervised kids in the pool jumping in the pool and playing football. My kids were much smaller than them and they hit my kids a few times with the ball! Just angers me that these kids were left to ask like heathens!!

The friendliest staff ever, super helpful

没有每天打扫，体验感差。需要避雷的一家店。

和前台沟通很累，发票还是通过Booking客服一再介入再开的。电话沟通不下10次。

I have stayed here several times . It’s clean and the staff are great

There is not a thing to complain about

I loved the location. The staff were very nice and helpful also.

Bathroom was not really clean. Found some tiny bugs and the floor was not clean especially along the edges and corners.