Hampton Inn Baltimore/Glen Burnie

Room was comfortable

The breakfast on Monday was disappointing.

Primary negative -- JUST when I was about to shave and shower at 9am (after a LONG day of travel the previous day), the water was only cool, and ONLY A TRICKLE. SO very frustrating. It was literally impossible to take a shower. Just as I was about to leave the room at 10:30am, the water came back on as normal. When I went to check out, I noticed a letter at the front desk explaining the water outage. If a letter had been slipped under my door, or IF I had been notified when I checked in the prior evening, I would have showered at 8am, before it was affected. It really left a negative impression after an otherwise very enjoyable stay. I'm planning on making a reservation and returning on Monday, Oct. 6th, and can only hope I won't experience the same issue. Of less significance -- The floor in the breakfast room was UNBELIEVEABLY sticky. Even though it might be a potential safety hazard, I believe someone should have taken 5 minutes to mop the floor. I felt like I was tracking sticky substance all the way back to my room. On the positive side, your breakfast selection was quite impressive. I'm currently at a Hampton Inn in Exton, PA, and your breakfast was considerably better. Even with just a few minutes left, the scrambled eggs were being replenished.....most impressive. 5*

This used to be my go-to place when I was coming home for a short stay. But after my last day I'm doubting this. The hotel is conveniently located. There are a lot of places to eat nearby. Quick access to the highways as well. But this time my room was very humid. And the carpet was wet. I stretch every morning when I get up and it was kind of gross to lay on that damp carpet to do my stretches. Additionally my medications which I take with me got flaky and wet from the humidity in the room which was totally unacceptable. I like the location. I like your free breakfast. But I don't know what is going on with the upkeep on the rooms. Also I walked around in the room barefoot and every time I got in the shower there were dark footprints from the dirt on my feet. So I suspect that the carpet is not very clean as well. They really need to address some of these things.

The staff were very nice and the hotel was fine for cleanliness. It is dilapidated, and all the furniture was threadbare, scraped, stained, chipped, etc. This must’ve been a Budget Inn location before it was a Hampton Inn. It is certainly the most outdated Hampton Inn I’ve ever been to.

The bathtub was filthy. The bathroom was small. The air conditioning unit was falling apart. I have attached pictures. The bed was uncomfortable. and you can see the hallway light around the cracks of the door very noisy hallway

To have a cleaning concierge service