Comfort Suites Oakbrook Terrace near Oakbrook Center

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I stayed here for 3 days and not once did they clean my room. When I asked for cleaning, the staff gave me attitude instead of assistance. The room keys barely worked and had to be reactivated multiple times. No pool as advertised, the elevator was out of service, and none of the ice machines were working. Just one issue after another. I definitely would not recommend this place.

Perfect stay! Though old but ingreat condition.

The roof leaked and bathroom flooded through the night! They did nothing but say sorry! Not even a room change!

I had ongoing problems with the door keys.

I had to be at the hospital and this hotel was convenient. The room was ok. However, no working hair dryer and the toilet kept running all night. I had booked two days, but ended up checking out after one day. The front desk person said they would have the manager take off the one day, especially since we the running water kept us up all night. It never happened.

We had planned a family swim event and didnt know until an hour hefore thevevent tine that it was inoperable. We had to cancel a major event of our weekend activities.

Good

This is an old hotel with several issues that made our stay uncomfortable. The room had an unpleasant smell, and the shower drain was clogged, causing water to collect around my feet. There was a large red stain on the carpet, which was very off-putting. The beds were narrow and overly springy, making it hard to get a good night’s sleep. Additionally, the door separating the bedroom from the entryway had uneven handles, and the motion-sensor lights in that area were a major inconvenience—especially for the person sleeping on the pullout sofa, who had to deal with the lights turning on and off throughout the night. We ended up skipping breakfast and checking out early. Overall, I do not recommend this hotel.

I like the lobby and the rooms.