Aaron Vientiane Hotel

The room is fine, not clean but Ok, there are paint and dirts on the floor. The furniture old. We booked Deluxe with balcony. The hotel is in the process of renovation. The front desk staffs are not friendly, not smile and not greeting guests. I can understand because they are mostly dealing with Chinese tourists…

The property are steps to the night market. Like most hostel here, the room has bare minimal. The room is a good size and the bed is comfortable. I experienced a black out for about 10 seconds. It’s a decent stay for the price.

Door was broken. Told customer service and they did NOT remedy until it fell off.

Opened the room door, walked in and 3 cockroaches ran across the floor. I appreciate its a warm country but i don't expect to be greeted by them.

5min walk to very popular Night Market. Hotel beginning to deteriorate from lack of care and service. We learned the hotel don’t pay livable wages, pay regularly, or pay staffs their full working salary. Staffs are often compensated only partially for their work and some months WITHOUT pay. That explains why the hotel is not kept clean. Most disappointing thing was seeing supervisor walk in and took the tips left for the worker, a single worker working alone in the cafeteria and pocket it for himself.

Maintenance is very bad.

Out of business

none

Hotel is in city centre Convenient Easy to get around

There was no hot water in the shower. My room didn’t have enough towels for two. Worst part, there were bed bugs.