Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Staff was brilliant hotel was clean.

The room was far and there was no elevator.

Close to wine farms and sight seeing

Slightly sterile atmosphere. Perhaps its the expanse of the hotel. Also major problems with wifi, TV, no Smart TV, so could not sync with my phone.

I checked in at midnight and left before breakfast so was a little difficult to judge everything. However, the staff were very accommodating and helpful to us. My room was beautiful and had great accessories and a view.

Some of my colleagues had a room where they only could see a wall. Also they didn't have a hairdryer in their room and had to request it. Another colleague requested an iron that also took a while to get to her.

The location was beautiful, the grounds are stunning, the food in restaurant was really good. the room was lovely, neat and clean. Could use a harder bed, person preference. Staff were top notch, very helpful and friendly. Sadly we never had breakfast had to leave early. Will love to be able to bring our daughters to experience this beautiful place part of South Africa history.

the bed, was to soft.

J ai adoré l endroit,l espace,la nature,le lac ,les chambres,bref tout etait parfait.En.plus la.proximité avec le mall et les restaurants.