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9 / 10 Guest Rating

Hotel Isabel

Avenida 5 Poniente 125, Puebla, mx

Hotel Isabel - main view

About the Property

Luxurious Amenities Hotel Isabel in Puebla offers a 4-star experience with a fitness centre, garden, shared lounge, and terrace. The rooms are elegantly furnished with modern amenities including air conditioning, flat-screen TV, and private bathrooms. Some rooms even boast balconies with stunning city views.

Convenient Services Enjoy complimentary WiFi, room service, and a 24-hour front desk for your convenience. The hotel also provides a safety deposit box in each room, ensuring a worry-free stay. Guests can unwind with a game of table tennis or explore nearby attractions such as Biblioteca Palafoxiana and Amparo Museum.

Ideal Location Situated just 300 metres from the city centre, Hotel Isabel is close to Acropolis Puebla and other popular landmarks. With Hermanos Serdán International Airport only 23 km away, this hotel is the perfect choice for your stay in Puebla.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional970 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service9.5
Location9.5
Room Quality8.5
Amenities9.0
Value for Money9.0
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

S
samanthausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Great stay overall."

10.0

Perfect location - close to everything and in a safe area. Spotless rooms.

The rooms face inwards towards a central internal courtyard. The doors only have sheer curtains so you can see inside every room unless a roll-down curtain is closed from the inside, which then stops the door from opening - so you can only close it once inside. This means people can look in your room when you are not there.

Helpful?
M
Miguel AngelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

9.0
Helpful?
J
JamesgbGB
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Excellent location, clean, well-priced and aesthetic."

8.0

Location was perfect, just a minute or two walking to the main square. The room was comfortable, cleaned daily and was very spacious. The staff were pleasant and the hotel itself is very aesthetically pleasing. We wouldn't hesitate to stay again.

The bathroom didn't have anywhere to hand damp towels - not a hook or towel rail. It looked as though there had been a towel rail perhaps which had been removed/broken as there seemed to be some filler in the wall. It's a minor thing but also a 2 minute job to add a couple of hooks to the wall and it makes a huge difference to the comfort of the stay when two people wash their hair and have four wet towels with nowhere to hang them to dry. It is perhaps just the one room and may have already been addressed, so I would still book at this hotel again without a doubt! At times, sound would travel from the reception to the room as the door looks out into the open courtyard and reception area - it's a beautiful design but also allows sound to travel around the entire hotel very easily. Personally, it was never an issue for us and seemed very quiet at night - it's preferable to a window facing the street!

Helpful?
V
valientesvSV
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0

Su ubicación, muy cerca del zócalo. Hotel muy limpio, habitaciones muy limpias

Todo bien.

Helpful?
J
Jade MadelinemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Exceptional"

9.0

La habitacion esta muy bien distribuida, y hay elevador para subir a las habitaciones. Tienen aire acondicionado y te explican como usar tanto el aire acondicionado como la televisión. Las camas son calientitas y espaciosas, muy cómodas.

Las habitaciones no estan aisladas de ruido y se escucha la gente hablando en los pasillos a todas horas. Las habitaciones sin ventana se vician un poco del aire.

Helpful?
H
HerreraecEC
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Very Good"

7.0

La ubicación

Las habitaciones pequeñas y sin luz

Helpful?
R
Ricardo AlbertomxMX
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0

Todo estuvo bien

Helpful?
O
OlafmxMX
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"bien"

7.0

Buena ubicacion

Que la terraza no estuviera disponible

Helpful?
P
Pedro ArielgtGT
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Confortable"

10.0

Ubicación y atención

Helpful?
C
Claudia FranciscamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Excelente estancia, me hospedaré siempre que haya disponibilidad cuando vaya a Puebla"

10.0

Es un hotel muy bonito, limpio, tiene todo lo necesario para una estancia cómoda.

Helpful?