Sonesta Select Boston Lowell Chelmsford

Cleanses

It was roomy

It was old. The carpet was sticky in a couple of places. There was no breakfast only a Starbucks that was open until 10:00

The first room 😍 was good but the next day they change my room room to a different room and I didn't like it we didn't get tv service at all plus the internet was not working in my room I felt we were in the worst room there were no caver for the ice cube and the room was dirty we told the manager he said I'll be back and he did not come to help we could not sleep cause the people up stairs were fighting and they were pasting back and forth it was bad I ask for my money back for that night they said that they were going to tell the manager he didn't do nothing bad service plus my service dog was barking because of the people fighting and they said people were complaining I said what people the ones that was fighting that didn't let us sleep my dog was nervous and so was us and they had made coffee but it was not alot for everyone bad service

Bad service they need new managers that know what there doing they made us fill very uncomfortable 😐 😬 and my dog worse experience i been to many hotels in mass and this was the never again would we go there 😑 🙃 😒

The location was good for striking out in different directions each day. It's right next to a crossroads of major highways, which is very nice. The price was good, and the facilities were clean.

We never had anyone make up our beef or clean anything. We stayed for three nights, and the room was out of conditioner before we got there. We had to ask them to refill the conditioner, which they did, but they didn't clean anything else.

Good place to stay the night before an early morning flight. Very nice room, comfortable bed. Easy access to the airport.

No breakfast, Sheets cover bed is dirty. Bathroom smells musty.

It was attractive and clean.

Our king bed was sloped toward the center quite drastically and we kept rolling into each other if we didn’t hold on to the edge of the bed. Also, it was very difficult to get out to use the bathroom. The breakfast was awful!’

Hotel was fine and staff was awesome

Local businesses pizza shop service was horrible. Hotel manager remove the businesses menus from their lobby.

The room was lovely and the hotel was nice.

It was clean enough and staff was nice.

Not in a great location. It was overpriced for what was offered. It needs a little remodeling to modernize it. They did not offer a buffet style breakfast. Would be willing to pay a set price for that. Would have liked a pool.