Hotel Pen Mutiara

The location, nearby with my work location. Easy excess to everywhere.

Everything about the hotel. They should inform from the apps that their hotel under renovation, harga standard yer, no discount or watever. The whole hotel no air-cond except the room. But the air-cond extreamly noisy, lambat nak sejuk. The whole hotel smell curry/food. I guess it's because no air-cond xda serap bau, bau sampai level 3 ok. Sorry no pictures since the hotel got no vibe for ootd.

The hotel is old and it really needs renovation. For this price we could get better offer somewhere else in George Town. The staff was very kind and helpful.

The restaurant is the only thing that’s okay. The pool is clean and suitable for my child

The area was dirty. My room had a view of another room that was damaged. It was very eerie.

Polite staff. Room big. Nice shower.

No one helped with luggage initially. Run down. No window in room. On one replies to ma messages on booking.com

my room has no window!

all rooms should have window, though customers never open it

My brother stayed here from 29th to 30th, and it was a nightmare from the moment he stepped in. The hotel had an eerie, unsettling vibe; dimly lit, cold, and just downright creepy. The corridor leading to Room 210 reeked of a foul, musty stench that made him nauseous. When he entered the room, things got even worse. There was absolutely no phone signal inside, which made him feel completely cut off from the outside world, highly dangerous in case of emergencies. The room itself looked haunted and was so uncomfortable that he couldn’t bring himself to spend the night. He ended up leaving the room immediately and had to call around to other hotels just to find a safe, decent place to sleep (He stayed at the Olive Tree Hotel). This place is not worth anyone’s money or peace of mind. Do yourself a favor—stay far, far away!