Arabesque Hotel

- Staff are very pleasant, helpful and professional - Great price vs quality - quite, and beds are comfortable - Rooms are clean (no dirt, hair or weird smell) - walking distance (around 15 minutes max) to Amman old city center (elbalad) - opposite to an oriental authentic coffee shop (umm kolthoum coffee shop مقهى ام كلثوم) - walking distance (around 20 minutes max) to Shawerma Reem on 2nd roundabout - multiple groceries are beside the hotel - walking distance (around 1 minutes max) to mosque مسجد الضياء - neighborhood is quite but not haunting

- I truly believe they have a lot of potential to be better, like a Nespresso machine in the room would definitely be a game changer - Not relatively close to an shopping mall, need transportation to reach one

Hotel in a quieter part of Amman. Good walking distance to the evening hustle and bustle.

Smaller breakfast portion

Some staff members were good but some didn’t have sense of responsibility. Things were not done because they didn’t pay attention

Some staff did not show professionalism and paid no attention to issues highlighted, communication was poor We were given a triple room which had a broken bathroom door, sink cabinet door was broken and furniture in the room was standing on one leg. We were shifted to another room which was a bit better. I requested for partial refund for 2 nights by sending email to management but after 4 weeks didn’t even receive a response